Quality Department Head

Cahayajakarta; Daerah Khusus Ibukota Jakarta; On-site; IDR 223,200,000 - 279,000,000; Full time

Job summary

A leading manufacturing company in Jakarta is seeking a Quality Manager to oversee and improve quality control processes within their printing and packaging operations. The role requires a Bachelor's degree in Engineering and a minimum of 7 years of experience in Quality, including managerial roles. The ideal candidate will have strong knowledge of ISO standards and a background in the FMCG packaging industry. This position offers a dynamic work environment focused on continuous improvement.

Qualifications

• Minimum 7 years of experience in Quality, 3 years in a managerial role.
• Experience in Printing & Packaging or FMCG Packaging industry.
• Proven experience handling certification and customer audits.

Responsibilities

• Lead and manage the Quality Department.
• Ensure consistent product quality in operations.
• Implement and improve quality systems in compliance with standards.

Skills

Strong knowledge of ISO 9001

Leadership skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Engineering (Industrial, Chemical, Graphic Engineering, or related fields)

Tools

Quality tools (RCA, CAPA, 7 QC Tools)

Job description

Job Description

• Lead and manage the Quality Department covering Quality Control (QC), Quality Management System (QMS) and Continuous Improvement (CI) functions.
• Ensure consistent product quality across incoming materials, in-process, and finished goods in printing & packaging operations.
• Implement, maintain, and continuously improve quality systems in compliance with ISO 9001, ISO 14001, FSSC, BRC, and Halal standards.
• Coordinate and manage internal audits, external audits, and customer audits, including CAPA follow-up.
• Handle customer complaints and drive continuous improvement initiatives across departments.
• Work closely with Production, PPIC, Engineering, Procurement, and Sales to ensure quality compliance.
• Develop, coach, and strengthen the QC & QMS teams to meet quality and compliance targets.

Job Qualification

• Bachelor’s degree in Engineering (Industrial, Chemical, Graphic Engineering, or related fields).
• Minimum 7 years of experience in Quality, with at least 3 years in a managerial or department head role in Manufacture Industry.
• Experience in Printing & Packaging or FMCG Packaging industry is highly preferred.
• Strong knowledge and hands-on experience with ISO 9001, ISO 14001, FSSC, BRC, and Halal systems.
• Proven experience handling certification and customer audits.
• Good understanding of printing & packaging processes and quality tools (RCA, CAPA, 7 QC Tools).
• Strong leadership, hands-on, communicative, and coachable personality.
• Comfortable working in a fast-paced manufacturing environment with tight deadlines.
• Willing to be placed at Jababeka 2, Cikarang.