Quality Control Manager

App Group; Jawa Barat; On-site; IDR 650,000,000 - 1,200,000,000; Full time

Job summary

App Group is seeking an experienced Quality Control Manager for its Karawang mill. This full-time role oversees QA/QC across manufacturing, ensuring adherence to stringent quality standards and regulatory requirements.

You will drive continuous improvement and partner with cross-functional teams to maintain excellence in product quality. The ideal candidate has 15+ years in QA/QC within manufacturing, strong ISO knowledge, leadership skills, and fluency in English and Indonesian.

Qualifications

• Bachelor's degree in Chemical Engineering, Chemistry, or related field.
• Minimum 15 years of QA/QC experience in pulp, paper, or manufacturing.
• Experience leading QA/QC teams and implementing QMS.
• Strong knowledge of ISO 9001 and ISO 14001.
• Experience with QA software and LIMS.
• Excellent leadership and communication skills.
• Fluent in English and Bahasa Indonesia.
• Willing to be based in Karawang, West Java.

Responsibilities

• Develop, implement and maintain comprehensive quality control procedures across all manufacturing processes.
• Oversee daily QA/QC operations, including testing, inspection and monitoring of products.
• Conduct regular audits to ensure compliance with quality standards and regulations.
• Analyze quality data to identify trends and opportunities for improvement.
• Manage non-conformance reports and implement CAPA actions.
• Collaborate with production and engineering to optimize processes.
• Maintain quality documentation and reports for stakeholders.
• Lead training programs for QC personnel to ensure consistent standards.
• Liaise with customers and suppliers on quality specifications.
• Monitor calibration of QC equipment and instruments.

Skills

Quality management

ISO 9001/ISO 14001

Leadership

Cross-functional collaboration

Quality data analysis

Education

Bachelor's degree in Chemical Engineering, Chemistry

Tools

Quality management software

Laboratory Information Systems (LIS/LIMS)

Job description

About the role

We are seeking an experienced Quality Control Manager to join our team at our Karawang mill. This is a full-time position that plays a critical role in ensuring our products meet the stringent quality standards required by our customers and regulatory bodies. As Quality Control Manager, you will oversee all quality assurance and control activities across our manufacturing operations, serving as a key strategic partner in maintaining our reputation for excellence and driving continuous improvement throughout the organisation.

Key responsibilities

• Develop, implement and maintain comprehensive quality control procedures and standards across all manufacturing processes
• Oversee the daily operations of the quality control team, including testing, inspection and monitoring of products at various production stages
• Conduct regular audits and inspections to ensure compliance with international quality standards and regulatory requirements
• Analyse quality data and performance metrics to identify trends, root causes and opportunities for improvement
• Manage non-conformance reporting and implement corrective and preventative actions (CAPA) to resolve quality issues
• Collaborate with production, operations and engineering teams to address quality concerns and optimise manufacturing processes
• Maintain detailed quality documentation, records and reports for internal and external stakeholder reporting
• Lead training and development programmes for quality control personnel to ensure consistent application of quality standards
• Liaise with customers and suppliers regarding quality specifications and product performance
• Monitor and evaluate quality control equipment and laboratory instrumentation to ensure accuracy and calibration compliance

What we're looking for

• Bachelor's degree in Chemical Engineering, Chemistry or a related discipline
• Minimum 15 years of professional experience in quality assurance and quality control, preferably within pulp, paper or manufacturing industries
• Proven track record of managing quality control teams and implementing effective quality management systems
• Strong knowledge of ISO 9001, ISO 14001 and other relevant international quality and environmental standards
• Experience with quality management software and laboratory information systems
• Excellent leadership, communication and problem-solving skills
• Fluency in English and Bahasa Indonesia; additional languages are an advantage
• Ability to work effectively in a multicultural environment and manage cross-functional teams
• Knowledge of pulp and paper manufacturing processes is highly desirable
• Willing to be based in Karawang, West Java