Quality Control Field Collection Team Leader

PT Kredivo Finance Indonesia; Jakarta Barat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

FinAccel is seeking a qualified leader for the Quality Control Field Collection Team Leader role in West Jakarta (Slipi). The candidate will identify process measurements for QC Field collection agents and create a performance management system to monitor and analyze data. Experience in financial services is advantageous.

The role emphasizes data-driven process management, data collection, and continuous improvement within a fast-growing fintech environment.

Qualifications

• Bachelor's degree (any field).
• Experience as a team leader of quality control field collection or supervisor for at least 2 years.
• Good knowledge in collection, quality control, or internal audit.

Responsibilities

• Identify process measurements, especially for QC Field collection Agent.
• Create a performance management system.
• Plan and collect data from the QC Field.
• Monitor performance QC Field.
• Manage to review and analyze data from QC Field.
• Support process management framework and methodology.

Education

Bachelor's degree (any field)

Job description

Quality Control Field Collection Team Leader

Identify process measurements, especially for QC Field collection Agent

Create a performance management system

Plan and collect data from the QC Field

Monitor performance QC Field

Manage to review and analyze data from QC Field

Support process management framework and methodology

Requirements:

Bachelor's degree (any field)

Having experience as a team leader of quality control field collection or a supervisor for at least 2 years

Good knowledge in collection, quality control, or internal audit.

Having experience working in a financial service company will be a good addition

Willing to be placed in Slipi (West Jakarta)

Unlock job insights

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FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally.

The company leverages deep data analytics across users’ digital footprint to automate credit risk scoring and access to credit in Southeast Asia, the 7th largest economy in the world.

Our flagship product, Kredivo Buy now, Pay later, enables e-commerce buyers to apply and qualify for instant credit and pay back over time. Merchants using Kredivo benefit from providing point-of-sale financing using a 2-click checkout to eligible buyers. FinAccel is backed by leading investors and regulated by OJK in Indonesia.

To know more about FinAccel and Kredivo, visit www.finaccel.co and www.kredivo.com.

Here is our latest press coverage:

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally.

The company leverages deep data analytics across users’ digital footprint to automate credit risk scoring and access to credit in Southeast Asia, the 7th largest economy in the world.

Our flagship product, Kredivo Buy now, Pay later, enables e-commerce buyers to apply and qualify for instant credit and pay back over time. Merchants using Kredivo benefit from providing point-of-sale financing using a 2-click checkout to eligible buyers. FinAccel is backed by leading investors and regulated by OJK in Indonesia.

To know more about FinAccel and Kredivo, visit www.finaccel.co and www.kredivo.com.

Here is our latest press coverage: