Quality Assurance Lead

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 300,000,000 - 520,000,000; Full time

Job summary

Prudential is seeking an experienced QA Lead to define, implement and govern quality assurance across digital platforms. You will drive QA strategy, test planning and execution through the SDLC, acting as a quality gate across SIT, UAT, regression and production releases.

The role oversees manual and automated testing for Web, Mobile, Application and API-based systems, ensures comprehensive coverage of functional, end-to-end, regression, smoke and exploratory tests, and leads performance testing

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• QA / Software Testing professional certification is preferable.

Responsibilities

• Define, implement, and govern QA practices across digital platforms.
• Lead QA strategy, test planning, and execution throughout the SDLC.
• Act as a quality gate across SIT, UAT, Regression, and Production releases.
• Lead and oversee manual and automated testing for Web, Mobile, Application, and API-based systems.
• Ensure comprehensive test coverage including functional, end-to-end, regression, smoke, sanity, and exploratory testing.
• Manage and direct performance testing activities (load, stress, endurance).
• Ensure effective defect lifecycle management with logging, tracking, retesting, and root cause analysis.
• Drive adoption, optimization, and maintenance of test automation frameworks and regression suites.
• Collaborate with Business, Product, Development, DevOps, Infrastructure, and other stakeholders.
• Lead, coach, and mentor QA team members, including task allocation and capability development.
• Communicate testing status, risks, and quality readiness clearly to project and management stakeholders.

Skills

QA strategy

Manual testing

Automation testing

Test planning

SDLC

Stakeholder management

Communication

Problem solving

Cross-functional coordination

Education

Bachelor's in CS/IT/Engineering

Tools

JIRA

Zephyr

Xray

TestRail

Job description

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Scope:

• Define, implement, and govern quality assurance practices to ensure delivery of highquality, compliant, and reliable digital solutions across platforms.
• Lead QA strategy, test planning, and execution throughout the Software Development Life Cycle (SDLC).
• Act as a quality gate across SIT, UAT, Regression, and Production releases, including providing golive recommendations.
• Lead and oversee manual and automated testing for Web, Mobile, Application, and APIbased systems.
• Ensure comprehensive test coverage including functional, endtoend, regression, smoke, sanity, and exploratory testing.
• Manage and direct performance testing activities (load, stress, endurance) including analysis of application, server, and database metrics.
• Ensure effective defect lifecycle management, including logging, tracking, retesting, and root cause analysis.
• Drive adoption, optimization, and maintenance of test automation frameworks and regression suites.
• Collaborate with Business, Product, Development, DevOps, Infrastructure, and other stakeholders to ensure shared understanding of requirements and quality risks.
• Lead, coach, and mentor QA team members, including task allocation and capability development.
• Communicate testing status, risks, and quality readiness clearly to project and management stakeholders.

Qualification:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Having QA / Software Testing professional certification (e.g. ISTQB, Agile Testing, Automation) is preferable.
• Minimum 7-11 years of working experience in Quality Assurance, with 2-4 years in a QA Lead / Test Lead role.
• Proven experience in manual and automation testing for Web, Mobile, and APIbased systems.
• Good understanding of software development lifecycle (Agile/Scrum and Waterfall).
• Experience using test management and defect tracking tools (e.g. JIRA, Zephyr, Xray, TestRail).
• Exposure to performance testing, log analysis, and SQLbased data validation.
• Understanding of CI/CD concepts and QA integration within delivery pipelines.
• Experience working in insurance or other regulated environments is strongly preferred.
• Strong stakeholder management and communication skills, able to engage technical and nontechnical teams.
• Ability to analyze quality risks and drive continuous improvement.
• Strong problemsolving skills and crossfunction coordination ability.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.