QA/SQA SENIOR ENGINEER

SP Manufacturing Pte Ltd.; Batam; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

SP Manufacturing Pte Ltd. seeks a QA/SQA Senior Engineer to manage quality issues and drive continuous improvement in a manufacturing environment.

You will collaborate with factories, suppliers, and engineering teams to identify root causes and implement corrective actions to ensure product and component quality. Responsibilities include leading CAPA investigations, applying quality tools (QC 7 tools, Pareto charts, Fishbone diagrams, 5 Whys, PDCA), tracking closure, and coordinating with

Qualifications

• Degree in Engineering or related field (Electronics/Mechatronics).
• Minimum 5 years in Quality or Process Engineering in a manufacturing environment.
• Strong knowledge of 8D, Fishbone, Pareto, 5 Whys, and PDCA.
• Hands-on experience in component quality control—electronics, electromechanical parts, plastics, or metals.
• Ability to read technical drawings and define inspection standards.
• Strong analytical and organizational skills; attention to detail with a results-oriented mindset.
• Proficient in MS Office and basic data analysis; capable of using statistical methods to interpret quality trends.
• Effective verbal and written communication skills in English.
• Experience working with ISO management systems is preferred.

Responsibilities

• Handle quality issues arising from market feedback by collaborating closely with factories, suppliers, and engineering teams to identify root causes and drive technical or design-related improvements
• Lead the investigation and analysis of product and component quality problems; conduct root cause analysis and propose effective CAPA
• Apply quality tools for structured problem-solving and trend analysis
• Track and ensure the timely implementation and proper closure of CAPAs through cross-functional collaboration
• Oversee management of non-conforming parts and coordinate with suppliers to implement corrective quality improvements
• Check/review and assess assembly factory process work instructions, inspection protocols, and test plans for compliance with regulatory standards and customer requirements
• Support and conduct on-site audits, and follow up on continuous improvement initiatives
• Prepare quality plans, inspection standards, and documentation to meet client and project-specific quality requirements
• Define and develop appropriate test methodologies and inspection criteria based on product design and manufacturing processes
• Compile and deliver failure analysis (FA) reports to customers, including detailed root cause findings and recommended corrective actions

Skills

Root cause analysis

CAPA

Quality tools

Statistical analysis

Documentation

Technical drawings reading

English communication

MS Office

Education

Engineering degree (Electronics/Mechatronics)

Tools

QC 7 tools

Pareto Chart

Fishbone Diagram

5 Whys

PDCA Cycle

Job description

QA/SQA Senior Engineer responsible for managing quality issues and driving continuous improvement in a manufacturing environment. This role involves collaborating with factories, suppliers, and engineering teams to identify root causes, implement corrective actions, and ensure product and component quality standards are met.

Key responsibilities

Handle quality issues arising from market feedback by collaborating closely with factories, suppliers, and engineering teams to identify root causes and drive technical or design-related improvements

Lead the investigation and analysis of product and component quality problems; conduct root cause analysis and propose effective Corrective and Preventive Actions (CAPA)

Apply quality tools (e.g., QC 7 tools, Pareto Chart, Fishbone Diagram, 5 Whys, PDCA Cycle) for structured problem-solving and trend analysis

Track and ensure the timely implementation and proper closure of CAPAs through cross-functional collaboration

Oversee management of non-conforming parts and coordinate with suppliers to implement corrective quality improvements

Check/review and assess assembly factory process work instructions, inspection protocols, and test plans for compliance with regulatory standards and customer requirements

Support and conduct on-site audits, and follow up on continuous improvement initiatives

Prepare quality plans, inspection standards, and documentation to meet client and project-specific quality requirements

Define and develop appropriate test methodologies and inspection criteria based on product design and manufacturing processes

Compile and deliver failure analysis (FA) reports to customers, including detailed root cause findings and recommended corrective actions

Job Requirements

Degree in Engineering or related field, preferably in Electronics, Mechatronics

Minimum 5 years of experience in Quality or Process Engineering in a manufacturing environment

Strong knowledge of quality systems, tools, and methodologies, including 8D, Fishbone, Pareto, 5 Whys, and PDCA

Hands-on experience in component quality control—electronics, electromechanical parts, plastics, or metals

Ability to read technical drawings and define inspection standards

Strong analytical and organizational skills; attention to detail with a results-oriented mindset

Proficient in MS Office and basic data analysis; capable of using statistical methods to interpret quality trends

Effective verbal and written communication skills in English

Capable of preparing technical reports and communicating with internal and external stakeholders (customers & suppliers)

Experience working with ISO management systems is preferred