Asst. Manager – QA

WIK Group; Batam; On-site; IDR 110,000,000 - 170,000,000; Full time

Benefits offered by this job

Canteen

Relocation support

Performance-based bonus

Job summary

WIK Group in Batam, Indonesia, is seeking a quality assurance professional to lead the IQC, SPC, and OQC teams and drive adherence to international standards. You will coordinate audits and implement corrective actions across molding and die casting processes.

The role emphasizes 8D problem solving, data-driven decisions, and ongoing quality improvements. The ideal candidate holds a bachelor’s degree in mechanical or electrical engineering, with 3–5 years’ related experience, fluent English, and

Qualifications

• Bachelor’s degree in mechanical and electrical engineering.
• Fluent in English and strong MS Office skills.
• Strong in 8D methodology and QC tools (QC 7 tools).
• Experience with ISO 9001 & 14001 and ISO 22000 & GMP is a plus.
• Experience in internal/external process audits and quality assurance.

Responsibilities

• Manage and supervise IQC/SPC/OQC teams and monitor quality performance.
• Maintain ISO 14001 & ISO 9001 standards and support audits.
• Create/update test plans in the RQM system for SPC activities.
• Lead process/product evaluations using MSA and capability studies.
• Provide disposition and corrective actions for quality issues until closure.
• Support continuous improvements and KPI-driven productivity goals.

Skills

8D methodology

Quality management

MS Office

English fluency

Problem solving

Education

Bachelor’s degree in mechanical and electrical engineering

Tools

MS Excel

MS Office

Job description

As a family-owned company, with primary focus on designing and manufacturing a broad spectra of electrical home appliances, we are continuously looking for talents with passion for their profession, who would like to join us in aiming for the highest applicable standards in design, quality, and sustainability. Our customers are world renowned enterprises, who entrust us with the entire range, from product development to manufacturing and innovation. Join our team as an expert in your field of profession and become part of our growing international team. We can assure you an exciting professional journey in an agile environment with tons of possibilities.

Your Tasks

• Manage and supervise all activities of IQC/SPC/ OQC team, and monitor quality performance at Molding & Die Casting and work with related departments to achieve quality target.
• Keep the system of ISO 14001 & ISO 9001 consistent with the updated company operation, plus the consistency with the most updated international standard. Conduct process audit internal & support preparation for external audit and follow up on internal & external audit complaints.
• Create, review, and update test plan in RQM to be performed by SPC. Perform internal training for new part/product standards to inspector (SPC & Leaders).
• Responsible for key process release & process / product evaluation based on systematic approach such as MSA, process capability study for internal & external customers. Taking part in 8D team for customer complaint to ensure follow up implementation of corrective action.
• Provide disposition, direction related to quality issues found by IQC/SPC/ OQC and analysis for quality issues at production follow up until closed, proactive and constructive feedback to system and product problems with the aim of corrective actions and evaluation reports for prevention and correction.
• Support on the continuous improvements and provide technical advice or proposal/methods to the management regarding productivity/efficiency, innovation, cost savings, quality of products and other defined performance indicators and 6S implementation within QA Department.

Your Profile

• Bachelor’s degree in mechanical and electrical engineering and minimum 3 - 5 years’ experience in the same position.
• Certified and highly experienced in process audit internal and external, introduction of ISO 22000 & GMP standard, certified ISO 9001 & 14001.
• Strong in 8D methodology and familiar with QC 7 tools.
• Familiar with quality continuous improvement, decision making for parts disposition, managing IPQC and handle customers complaint management.
• Fluent in English, solid skill for Microsoft office and good attitude, adaptability to company culture, teamwork spirit and influence skills, problem solving skills, able to handle multi-task and seek lean and continuous improvement, active listening, presentation skills.

canteen

relocation support

performance based bonus