QA MANAGER

Pengiklan Anonim; Cilegon; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Pengiklan Anonim is seeking a Quality Assurance Manager to lead the QA/QC and food safety functions for our flour milling operation in Indonesia. You will ensure products meet customer specs, regulatory requirements, and international food safety standards while driving continuous improvement and operational excellence.

You will manage QA/QC teams, develop and maintain QMS and documentation, oversee audits (internal, supplier, customer), and collaborate with Milling, Production, Supply Chain,

Qualifications

• Bachelor’s degree in a relevant field; master's preferred.
• 8–10 years in QA/QC within food manufacturing.
• 3+ years in a managerial QA/QC role leading teams.
• Experience in wheat flour milling or FMCG is highly preferred.
• Strong auditing, regulatory compliance, and CAPA knowledge.

Responsibilities

• Lead QA/QC activities across the flour milling operation.
• Establish, implement, and improve QMS.
• Ensure compliance with customer specs and quality standards.
• Monitor quality indicators and implement corrective actions.
• Oversee HACCP, GMP, ISO 22000 and other standards; manage audits.
• Drive food safety culture and maintain documentation.
• Lead root cause analysis and CAPA implementation.
• Collaborate with Production, Milling, Supply Chain, Engineering, Procurement and Sales to improve quality and efficiency.

Skills

Quality management

Auditing

Leadership

Strategic thinking

Stakeholder management

Process improvement

English proficiency

Education

Bachelor’s degree in food technology, Food Science, Chemistry, Chemical Engineering, Microbiology, or related field

Master's Degree is an advantage

Tools

Excel

Quality management systems (QMS)

Job description

We are seeking a highly motivated and experienced Quality Assurance Manager to lead our Quality and Food Safety functions within a world-class wheat flour milling operation. This role is responsible for ensuring that all products consistently meet customer expectations, regulatory requirements, and international food safety standards while driving a culture of continuous improvement and operational excellence.

Key Responsibilities

Quality Management

• Lead and manage all Quality Assurance and Quality Control activities across the flour milling operation.
• Establish, implement, and continuously improve Quality Management Systems (QMS).
• Ensure compliance with customer specifications and quality standards for wheat flour and by-products.
• Monitor and analyse quality performance indicators and implement corrective actions where necessary.

Food Safety & Regulatory Compliance

• Maintain compliance with HACCP, GMP, FSSC 22000, ISO 22000, Halal, and other applicable regulatory requirements.
• Lead internal and external audits conducted by customers, certification bodies, and government authorities.
• Drive food safety culture initiatives throughout the organization.
• Ensure all product quality and food safety documentation are effectively maintained and updated.

Laboratory & Testing Management

• Oversee laboratory operations, testing protocols, equipment calibration, and quality data management.
• Ensure accuracy and reliability of analytical testing results.
• Monitor flour quality parameters including:
• Lead root cause analysis investigations and implementation of CAPA (Corrective and Preventive Actions).
• Collaborate with Production, Milling, Supply Chain, Engineering, Procurement, and Sales teams to improve product quality and operational efficiency.
• Identify opportunities for process optimization, waste reduction, and customer satisfaction enhancement.

Leadership & People Development

• Manage, coach, and develop the QA/QC team.
• Build talent pipelines and succession plans within the Quality function.
• Foster a culture of accountability, teamwork, and continuous learning.

Qualifications

Education

• Bachelor’s degree in food technology, Food Science, Chemistry, Chemical Engineering, Microbiology, or a related field.
• Master's Degree is an advantage.

Experience

• Minimum 8-10 years of experience in Quality Assurance/Quality Control within food manufacturing.
• Minimum 3 years of managerial experience leading QA/QC teams.
• Experience in wheat flour milling, grain processing, food ingredients, or FMCG manufacturing is highly preferred.
• Strong understanding of:
• Internal & External Auditing
• Strong leadership and team management skills.
• Strategic and analytical thinking.
• Excellent communication and stakeholder management skills.
• Results-oriented with a continuous improvement mindset.
• Ability to work effectively in a fast-paced manufacturing environment.

Language & Computer Skills

• Fluent in English, both written and spoken.
• Proficient in Microsoft Office and quality management/reporting systems.

Preferred Industry Background

Candidates with experience from leading flour milling, grain processing, or food manufacturing companies.

Only shortlisted candidates will be contacted.