QA/QC MANAGER

PT Kelapa Jaya Lestari; Picuan Baru; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT Kelapa Jaya Lestari is seeking a Quality Assurance Manager to oversee QA standards, testing strategies, and compliance processes, ensuring products meet high reliability and customer satisfaction levels.

The role involves leading the QA team, developing testing methodologies, and collaborating cross-functionally with engineering, logistics, and support to drive continuous improvement and maintain regulatory compliance.

Qualifications

• Degree or certification in Quality Assurance, Engineering, or related field.
• Minimum 3 years in QA or quality control in manufacturing/logistics.
• Strong problem-solving and analytical skills.
• Excellent attention to detail and high standards.
• Effective cross-functional communication and collaboration.
• Knowledge of quality management systems and industry regulations.

Responsibilities

• Develop and implement QA standards, policies, and testing methodologies.
• Lead and mentor QA team members; set performance goals.
• Oversee testing procedures; track defect trends and results.
• Ensure compliance with industry regulations and conduct audits.
• Collaborate with engineering, product development, and support teams to improve quality.

Skills

Problem-solving

Analytical skills

Attention to detail

Communication

Collaboration

Education

Degree in Quality Assurance

Engineering degree

Job description

A Quality Assurance (QA) Manager oversees the quality standards, testing strategies, and compliance processes of an organization to ensure products or services meet high levels of reliability and customer satisfaction.

Key Responsibilities

• Process Development: Create, implement, and maintain quality assurance standards, policies, and testing methodologies across the product life cycle.
• Team Leadership: Manage, mentor, and train QA team members, set performance goals, and foster a collaborative working environment.
• Testing and Inspection: Oversee manual and automated testing procedures, track defect trends, and evaluate test results before product launches.
• Compliance and Audits: Ensure alignment with industry regulations, legal requirements, and standards like FSSC 22000, ISO etc., conducting internal and external audits.
• Cross-Functional Collaboration: Work alongside engineering, product development, and customer support teams to resolve issues and drive continuous improvement.

What we're looking for

• Relevant degree or certification in Quality Assurance, Engineering, or a related field
• Minimum 3 years of experience in a quality assurance or control role, preferably in the manufacturing or logistics industry
• Strong problem‑solving and analytical skills, with the ability to identify and address quality issues
• Excellent attention to detail and a commitment to maintaining high standards
• Effective communication and collaboration skills to work cross‑functionally
• Knowledge of quality management systems and industry regulations