Property Operations Lead — Tenant Experience

Cove Living Pte Ltd; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Cove Living Pte Ltd in Jakarta is seeking a Property Operations Associate to oversee building management, resolve issues, and enhance tenant experience across our properties. You will collaborate with facilities teams and suppliers to keep spaces safe, clean, and functional.

The role requires a degree and at least two years in property management, strong communication, and the ability to adapt to a fast-paced startup environment.

Qualifications

• Bachelor Degree in any major (Preferably civil engineering, architecture or hospitality/housekeeping background).
• Min. 2 years in property management, preferably in real estate, hospitality, and/or early-stage startup.
• Fresh graduates who are highly organized and have excellent communication skills are welcome to apply.
• Willing to be assigned to any location based on company needs.
• Excellent communication and relationship-building skills.
• Consumer empathy.
• High drive for results.
• Ability to be flexible deal with ambiguity.
• Resourceful and have high initiative.
• High energy.

Responsibilities

• Manage buildings and resolve issues to improve tenant experience.
• Demonstrate Cove values and uphold operations standards.
• Liaise between Cove and facilities staff on-site.
• Help prepare room inventory reports.
• Conduct routine property inspections.
• Organize property tickets and requests.
• Coordinate with contractors for maintenance/repairs.
• Troubleshoot daily facilities issues.
• Assist with procurement of property needs.

Skills

Communication skills

Relationship building

Organization

Drive for results

Adaptability

Customer empathy

Education

Bachelor Degree in any major

Job description

Cove Living Pte Ltd in Jakarta is seeking a Property Operations Associate to oversee building management, resolve issues, and enhance tenant experience across our properties. You will collaborate with facilities teams and suppliers to keep spaces safe, clean, and functional.

The role requires a degree and at least two years in property management, strong communication, and the ability to adapt to a fast-paced startup environment.