Property & Community Operations Manager - Jakarta

Cove Living Pte Ltd; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Cove Living Pte Ltd in Jakarta is seeking a Property Manager to oversee building operations, enhance tenant experience, and manage monthly budgets. You will lead a team of associates and facilities staff, coordinate with property owners, and ensure timely ticket resolution and check-ins across Cove properties.

The role requires a Bachelor’s degree and at least 2 years in property or community management, preferably with hospitality or startup experience, and willingness to be mobile.

Qualifications

• Bachelor's degree in any major.
• Min. 2 years in property management and/or community management, preferably have experience in hospitality industry and/or early-stage startup.
• Willing to be mobile.

Responsibilities

• Manage and maintain buildings effectively and continually improve tenant’s experience.
• Illustrate Cove’s core values and strive to achieve our standard of operations.
• Ensure the rooms are tenantable and perfectly ready for check-ins.
• Act as the liaison between Cove and property owners.
• Manage a team of associates and facilities staff to perform well and meet our standard of operations.
• Schedule a team of associates and facilities staff to achieve the most optimal labor time/cost ratio.
• Ensure all properties’ tickets and requests are resolved within our SLA.
• Responsible for assigned properties’ monthly budgeting and controlling the daily expenses.
• Responsible to ensure all monthly billings are sent out in time.
• Troubleshoot and prioritize daily facility issues and effectively delegate responsibilities

Skills

Negotiation

Communication

Relationship building

Consumer empathy

Drive for results

Ambiguity tolerance

Resourcefulness

High energy

Education

Bachelor's degree in any major

Job description

Cove Living Pte Ltd in Jakarta is seeking a Property Manager to oversee building operations, enhance tenant experience, and manage monthly budgets. You will lead a team of associates and facilities staff, coordinate with property owners, and ensure timely ticket resolution and check-ins across Cove properties.

The role requires a Bachelor’s degree and at least 2 years in property or community management, preferably with hospitality or startup experience, and willingness to be mobile.