Villa Assistant/Coordinator

Cove Living Indonesia; Provinsi Bali; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

Cove Living Indonesia in Bali is seeking a proactive Property Manager to oversee Cove’s properties and elevate tenant experiences. You will supervise building operations, coordinate maintenance, and ensure rooms are ready for check-ins while upholding Cove’s service standards.

Reporting to the Property Manager, you will lead a team of associates and facilities staff, manage budgets and vendor relations, and drive efficiency with a focus on hospitality and community.

Qualifications

• Bachelor’s Degree in any major, preferably Hospitality or related field.
• 1–3 years in property management or community management, ideally in hospitality or a startup.

Responsibilities

• Manage and maintain buildings effectively and improve tenant experience.
• Illustrate Cove’s core values and uphold operations standards.
• Ensure rooms are tenantable and ready for check-ins.
• Act as liaison between Cove and property owners.
• Lead associates and facilities staff to meet operation standards.
• Schedule team activities to optimize labor time and cost.
• Resolve tickets and requests within the SLA.
• Budget monthly properties and control daily expenses.
• Ensure monthly billings are sent out on time.
• Troubleshoot daily facility issues and delegate tasks.

Skills

negotiation

communication

relationship building

results driven

flexibility

resourceful

high energy

Education

Bachelor's degree (Hospitality preferred)

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.

Come enjoy the journey with us and become a Cove Superstar!

Job Type: Full-Time

Reports To: Property Manager

Location: Bali

Role Purpose: Your main focus will be to manage Cove’s properties and improve the tenant's experience.

What you’ll be doing:

Manage and maintain buildings effectively and continually improve tenant’s experience

Illustrate Cove’s core values and strive to achieve our standard of operations

Ensure the rooms are tenantable and perfectly ready for check-ins

Act as the liaison between Cove and property owners

Manage a team of associates and facilities staffs to perform well and meet our standard of operations

Schedule a team of associates and facilities staffs to achieve the most optimal labor time/cost ratio

Ensure all properties’ tickets and requests are resolved within our SLA

Responsible for assigned properties’ monthly budgeting and controlling the daily expenses

Responsible to ensure all monthly billings are sent out in time

Troubleshoot and prioritize daily facility issues and effectively delegate responsibilities

What makes you a great fit:

Bachelor’s Degree in any major, preferably Hospitality or a related field.

Min. 1-3 years in property management and/or community management, preferably have experience working in the hospitality industry and/or early-stage startup

Core Skills/Competencies:

Good negotiation, communication and relationship building skills

High drive for results

Ability to be flexible deal with ambiguity

Resourceful and have high initiative

High energy