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XL Smart career in Indonesia is seeking a Sales Promoter Operations Manager to optimize the performance of sales promotors across channels. You will deploy, develop capabilities, track performance, and monitor productivity to drive sales growth, product visibility, and customer advocacy.
Responsibilities include determining headcount by region and outlet, monitoring targets, coaching underperformers, ensuring selling skills and brand knowledge, coordinating campaigns and merchandising standards,
Job Purpose :
To manage and optimize the performance of sales promotors across channels by ensuring effective deployment, capability development, performance tracking, and productivity monitoring to drive sales growth, product visibility, and customer advocacy
Main Responsibilities :
1. Determining the optimal headcount of promotors for each region and retail outlet based on foot traffic and sales potential.
2. Monitoring daily, weekly, and monthly sales targets for the promotor force, identifying underperformers for coaching or reallocation.
3. Ensure promotors are equipped with selling skills, customer engagement techniques, and brand knowledge.
4. Ensure promotors execute advocacy process, sales campaigns, new product offering, and merchandising standards
5. Maintaining the relationship with third-party manpower agencies to ensure quality recruitments