Project Officer – After Sales & Operations (Part-Time)

PT . Linchub Network Indonesia; Jambi; On-site; IDR 5,580,000 - 13,392,000; Part time

Job summary

PT . Linchub Network Indonesia is seeking a Part-Time Project Officer – After Sales & Operations to monitor client projects, ensure SLAs are met, and coordinate daily operations between clients, internal teams, and field agents.

In this role you will oversee recruitment partners, manage screening and pipelines for two client projects, and report weekly on performance and activity. This position offers flexible, part-time hours and requires a contractor mindset.

Qualifications

• Current Employment Status: Must NOT be currently employed in a Full-Time role.
• Open Profiles: Open strictly for freelancers, part-time workers, or project-based independent contractors.
• Availability: Capable of flexibly managing daily monitoring, client follow-ups, and recruiter coordination throughout active working hours.

Responsibilities

• Project SLA & Flow Monitoring: Ensure all active client projects run smoothly and strictly adhere to SLAs.
• Coordinate daily operational needs between clients, internal teams, and field agents.
• Recruitment Team & Partner Oversight: Monitor the daily and weekly activity of internal recruiters and freelance recruitment partners.
• Ensure recruiters maintain high-volume recruitment flows: screening, pipeline management, and placement follow-ups.
• Weekly Reporting & Inactivity Filtering: Review and submit weekly performance reports tracking active vs. inactive recruiters.
• Flag low-performing or inactive recruiters to management to ensure fast operational replacement.
• Handle client communication regarding operational progress and day-to-day coordination needs.

Job description

Job Title: Project Officer – After Sales & Operations (Part-Time)

Reports To: Management / Co-CEO

Department: Operations & Talent Delivery (Linchub Network Indonesia)

Employment Type: Part-Time (Handling 2 Client Projects simultaneously)

Candidate Eligibility & Requirements (Kriteria Pelamar)

Current Employment Status: Must NOT be currently employed in a Full-Time role.

Open Profiles: Open strictly for active Freelancers, Part-Time workers, or Project-based Independent Contractors.

Availability: Capable of flexibly managing daily monitoring, client follow-ups, and recruiter coordination throughout active working hours without corporate conflict of interest.

Key Responsibilities & Scope of Work

Project SLA & Flow Monitoring:

Ensure all active client projects run smoothly and strictly adhere to service level agreements (SLAs).

Actively coordinate daily operational needs between clients, internal teams, and field agents.

Recruitment Team & Partner Oversight:

Monitor the daily and weekly activity of internal recruiters and freelance recruitment partners (REKRUTER_LINCHUB).

Ensure recruiters maintain high-volume recruitment flows (conducting candidate screening, pipeline management, and placement follow-ups).

Weekly Reporting & Inactivity Filtering:

Review and submit weekly performance reports tracking active vs. inactive recruiters.

Promptly flag low-performing or inactive recruiters to management to ensure fast operational replacement.

Handle client communication regarding operational progress, addressing day-to-day coordination needs efficiently.

4. Compensation & Incentive Structure

Fixed Monthly Base Salary:

Variable Success Bonus:

5% Accumulated Commission from the total gross revenue/fee generated by the 2 assigned projects within 1 active month.

5. Key Performance Indicators (KPIs)

SLA Compliance: Maintaining target milestones and smooth delivery for both assigned client accounts.

Weekly Reporting Accuracy: On-time submission of weekly team performance and inactive-recruiter audit reports.

Placement Growth: Driving continuous conversion rates through close coordination with the recruitment teams to maximize the 5% monthly placement bonus.

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