Project Manager

SoftwareOne; Jakarta Pusat; On-site; IDR 300,000,000 - 550,000,000; Full time

Job summary

SoftwareOne is seeking a Project Manager to lead customer engagements and deliver measurable business value across the project lifecycle. You will guide initiatives with architects, consultants, analysts, and vendor partners to ensure timely, on-budget delivery and high-quality outcomes.

As part of the Project Management team, you will drive PMO-aligned practices, manage risks, and maintain governance artifacts while fostering continuous improvement and customer satisfaction.

Qualifications

• Experience managing customer-facing IT, cloud, infrastructure, software, consulting, or professional services projects.
• Strong leadership, communication, stakeholder management, and relationship-building skills.
• Experience delivering projects using PMO frameworks, PMP, PRINCE2, Agile, Scrum, or Hybrid approaches.

Responsibilities

• Leading end-to-end project delivery, ensuring on-time, within-scope, within-budget, and quality outcomes.
• Developing and maintaining project plans, schedules, governance, risk registers, and status reports.
• Coordinating project teams, resources, and stakeholders to ensure effective collaboration.
• Managing project financials, including budgeting, forecasting, cost control, and profitability.
• Building strong customer relationships, proactively managing risks, resolving issues, and ensuring satisfaction.
• Promoting project management best practices and identifying new opportunities within engagements.

Skills

Leadership

Communication

Stakeholder management

Relationship building

PMO frameworks

PMP

PRINCE2

Agile

Scrum

Hybrid approaches

Tools

Microsoft Project

PSA tools

ServiceNow

CRM platforms

Job description

Are you passionate about delivering complex IT projects on time and within budget?

Are you ready to drive customer satisfaction and business value through structured project management?

Do you enjoy working with customers, technical teams, and stakeholders to turn project goals into successful outcomes?

At SoftwareOne, we help organizations unlock the value of technology through cloud, software, managed services, and digital transformation initiatives. We are looking for a Project Manager to join our Project Management team and lead customer engagements that deliver measurable business outcomes while ensuring exceptional customer experiences.

As a Project Manager, you will be responsible for leading and supporting customer-facing projects throughout the entire project lifecycle. Working closely with architects, consultants, analysts, specialists, customers, and vendor partners, you will ensure projects are delivered on time, within budget, and aligned to quality and business objectives using SoftwareOne's Project Delivery Framework (pmOne).

Key responsibilities:

• Leading end-to-end project delivery, ensuring projects are executed successfully within agreed scope, timelines, budget, and quality expectations.
• Developing and maintaining project plans, schedules, governance frameworks, risk registers, status reports, and other project documentation.
• Coordinating project teams, resources, and stakeholders to ensure effective collaboration and successful delivery outcomes.
• Managing project financials, including budgeting, forecasting, cost control, and overall project profitability.
• Building strong customer relationships, proactively managing risks, resolving issues, and ensuring high levels of customer satisfaction.
• Promoting project management best practices, knowledge sharing, continuous improvement, and identification of new business opportunities within customer engagements.

Are you passionate about delivering complex IT projects on time and within budget?

Are you ready to drive customer satisfaction and business value through structured project management?

Do you enjoy working with customers, technical teams, and stakeholders to turn project goals into successful outcomes?

At SoftwareOne, we help organizations unlock the value of technology through cloud, software, managed services, and digital transformation initiatives. We are looking for a Project Manager to join our Project Management team and lead customer engagements that deliver measurable business outcomes while ensuring exceptional customer experiences.

As a Project Manager, you will be responsible for leading and supporting customer-facing projects throughout the entire project lifecycle. Working closely with architects, consultants, analysts, specialists, customers, and vendor partners, you will ensure projects are delivered on time, within budget, and aligned to quality and business objectives using SoftwareOne's Project Delivery Framework (pmOne).

Key responsibilities:

• Leading end-to-end project delivery, ensuring projects are executed successfully within agreed scope, timelines, budget, and quality expectations.
• Developing and maintaining project plans, schedules, governance frameworks, risk registers, status reports, and other project documentation.
• Coordinating project teams, resources, and stakeholders to ensure effective collaboration and successful delivery outcomes.
• Managing project financials, including budgeting, forecasting, cost control, and overall project profitability.
• Building strong customer relationships, proactively managing risks, resolving issues, and ensuring high levels of customer satisfaction.
• Promoting project management best practices, knowledge sharing, continuous improvement, and identification of new business opportunities within customer engagements.

Job Requirements

• Experience managing customer-facing IT, cloud, infrastructure, software, consulting, or professional services projects.
• Strong leadership, communication, stakeholder management, and relationship-building skills.
• Experience delivering projects using structured methodologies such as PMO frameworks, PMP, PRINCE2, Agile, Scrum, or Hybrid approaches.
• Excellent planning, risk management, problem-solving, negotiation, and conflict-resolution capabilities.
• Experience working with project management and governance tools such as Microsoft Project, PSA tools, ServiceNow, CRM platforms, or similar solutions.
• Strong commercial awareness with the ability to manage project budgets, drive process improvements, and support organizational change initiatives.

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.