Product Support (Mandarin Speaker)

PT Plus Ultra Abadi; Jakarta Selatan; On-site; IDR 144,000,000 - 180,000,000; Full time

Job summary

PT Plus Ultra Abadi is seeking a bilingual translator and project coordinator to bridge Indonesian and China teams. You will translate and interpret for meetings, documents, and technical discussions, while coordinating product and IT projects with China-based teams.

The role requires 2+ years in Mandarin translation, strong English, and IT project understanding, with a proactive, organized approach to multitasking in a fintech/tech environment.

Qualifications

• Bachelor’s degree in Business, Management, Information Technology, Communication, or a related field.
• Fluent in Mandarin and Bahasa Indonesia, with good English communication skills.
• Minimum 2 years of experience in Mandarin translation, project coordination, Product Operations, IT, or a related field.
• Experience working with China-based teams is highly preferred.
• Basic understanding of IT products, applications, UAT, and project management.
• Strong communication, coordination, and follow-up skills.
• Organized, proactive, detail-oriented, and able to manage multiple priorities.
• Experience in the technology or fintech industry is an advantage.

Responsibilities

• Facilitate communication between Indonesia and China teams in Mandarin, English, and Bahasa Indonesia.
• Provide translation and interpretation support for meetings, documents, product requirements, technical discussions, and business communications.
• Support Product and IT teams in coordinating and monitoring ongoing projects with the China team.
• Track project progress, timelines, deliverables, and follow up on outstanding tasks and issues.
• Assist in communicating product requirements, system enhancements, bugs, and UAT results to the China team.
• Support Operations, Product, and IT teams during product/application launches, improvements, and implementations.
• Coordinate cross-functional communication and ensure project requirements and updates are clearly understood by all stakeholders.
• Prepare meeting minutes, project status updates, and follow-up reports.
• Perform other translation, coordination, and project support tasks as assigned by management.

Skills

Mandarin

Bahasa Indonesia

English

Translation

Project coordination

IT knowledge

Education

Bachelor's degree

Related field

Job description

Facilitate communication between the Indonesia and China teams in Mandarin, English, and Bahasa Indonesia.

Provide translation and interpretation support for meetings, documents, product requirements, technical discussions, and business communications.

Support Product and IT teams in coordinating and monitoring ongoing projects with the China team.

Track project progress, timelines, deliverables, and follow up on outstanding tasks and issues.

Assist in communicating product requirements, system enhancements, bugs, and UAT results to the China team.

Support Operations, Product, and IT teams during product/application launches, improvements, and implementations.

Coordinate cross-functional communication and ensure project requirements and updates are clearly understood by all stakeholders.

Prepare meeting minutes, project status updates, and follow-up reports.

Perform other translation, coordination, and project support tasks as assigned by management.

Requirements :

Bachelor’s degree in Business, Management, Information Technology, Communication, or a related field.

Fluent in Mandarin and Bahasa Indonesia, with good English communication skills.

Minimum 2 years of experience in Mandarin translation, project coordination, Product Operations, IT, or a related field.

Experience working with China-based teams is highly preferred.

Basic understanding of IT products, applications, UAT, and project management.

Strong communication, coordination, and follow-up skills.

Organized, proactive, detail-oriented, and able to manage multiple priorities.

Experience in the technology or fintech industry is an advantage.