Presales Executive (IT or Consumer Electronics)

Elitez Pte Ltd; Jakarta Pusat; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

Elitez Pte Ltd is seeking a Presales Executive to join our IT or consumer electronics team in Jakarta. The role focuses on supporting the Sales team with product knowledge, conducting live demonstrations, and providing basic technical consultations to customers, dealers, and partners.

The candidate will train customers, prepare proposals, and stay updated on product technologies. Required is a Diploma or Bachelor’s in Engineering/IT/CS, ≥1 year in related roles, good English, and willingness to

Qualifications

• Diploma or Bachelor's degree in engineering, IT, CS or related field.
• Minimum 1 year of experience in Pre-Sales, Technical Support or related roles.
• Good technical understanding and ability to learn, demonstrate, and troubleshoot products.
• Strong presentation and communication skills; comfortable with product training.

Responsibilities

• Support Sales by providing product knowledge and technical assistance.
• Conduct product presentations, live demonstrations and basic consultations.
• Provide product training on operation, features and basic troubleshooting.
• Understand customer needs and recommend suitable products and solutions.
• Prepare product presentations, technical specs and basic proposals.
• Coordinate with Technical Support to resolve complex issues.
• Conduct knowledge-sharing sessions for internal teams and partners.
• Support marketing activities including events, roadshows and product launches.
• Collaborate with Sales, Marketing and Product teams to drive customer satisfaction.

Skills

Technical knowledge

Presentation skills

English proficiency

MS Office

Education

Engineering/IT/CS degree

Tools

Microsoft Office

Job description

Presales Executive (IT or Consumer Electronics)

Diploma or Bachelor's Degree in Engineering, Information Technology, Computer Science, or a related field.

Minimum 1 year of experience in Pre-Sales, Technical Support, Product Specialist, or other related technical roles.

Experience handling technical products, electronic equipment, machinery, or industrial solutions is an advantage.

Good technical understanding with the ability to learn, operate, demonstrate, and troubleshoot various products.

Good presentation and communication skills, with confidence in conducting product demonstrations and customer training.

Hands‑on, customer‑oriented, and eager to learn new product technologies.

Good problem‑solving skills and ability to provide basic technical solutions to customers.

Proficient in Microsoft Office (Excel, PowerPoint, and Word).

Willing to travel domestically for customer visits, product demonstrations, and technical support.

Good command of English, both written and spoken, is preferred.

Job Description:

Support the Sales team by providing product knowledge and technical assistance across the company's product portfolio.

Conduct product presentations, live demonstrations, and basic technical consultations for customers, dealers, and business partners.

Provide product demonstrations and training, including product operation, features, and basic troubleshooting.

Understand customer needs and recommend suitable products and technical solutions.

Assist in preparing product presentations, technical specifications, product comparisons, and basic proposals.

Provide basic technical support and coordinate with the Technical Support team to resolve more complex product issues.

Conduct product training and knowledge‑sharing sessions for internal Sales teams, dealers, and customers.

Support marketing activities, including exhibitions, workshops, product launches, and roadshows.

Work closely with Sales, Marketing, and Product teams to support customer satisfaction and business development.

Continuously develop technical knowledge and stay updated on new product technologies.