Practice Group Operation

Assegaf Hamzah & Partners; Jakarta Pusat; Hybrid; IDR 279,000,000 - 502,200,000; Full time

Benefits offered by this job

Medical & Health Insurance

Flexible Time

Work From Home

Training & Professional Development

Maternity & Paternity Leave

Free Lunch or Snacks

Hybrid

Job summary

Assegaf Hamzah & Partners is seeking a results-oriented Operations Lead to manage the matter opening process, ensure data integrity, and oversee the end-to-end billing cycle. You will report insights to Partners and Practice Heads, driving timely follow-up and accurate revenue tracking.

You will collaborate with senior stakeholders, optimize timesheet and invoicing workflows, and support budgeting and planning across the Practice Group in a hybrid Jakarta-based role.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, Law or a related field.
• Background in professional services, legal services, consulting, or similar billable environments is highly preferred.
• Minimum 4–7 years of relevant experience in operations, practice management, billing, finance operations, or business support roles.
• Experience managing matter administration, billing workflows, or revenue tracking in a structured, deadline‑driven environment.
• Experience working closely with senior stakeholders (e.g. Partners, Practice Group Heads, senior managers).
• Exposure to timesheet management, WIP monitoring, invoicing, and collections is strongly preferred.

Responsibilities

• Manage and control the matter opening process in the firm’s system, ensuring data accuracy and compliance.
• Monitor and report end-to-end progress across the proposal-to-revenue process, including invoicing and collections.
• Prepare regular operational and financial reports on billing readiness, timesheet quality, and revenue.
• Provide data-driven insights to support billing decisions and prevent overbilling.
• Identify bottlenecks and drive resolution of operational issues delaying revenue realization.
• Recommend process improvements to centralize documents and client data.
• Support Practice Group planning by analyzing operational data and tracking budgets.
• Act as coordination hub between Practice Group and corporate functions for timely execution.
• Support day-to-day Practice Group operations including meetings, training, onboarding, and KPI tracking.

Skills

Data analysis

Stakeholder management

Excel

PowerPoint

Billing workflows

WIP monitoring

ERP systems

Documentation

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Finance

Bachelor’s degree in Accounting

Law-related field

Tools

Practice management software

NetSuite/ERP systems

Job description

• M anage and control the matter opening process in the firm’s system, ensuring data accuracy, completeness, and compliance, including verification and maintenance of Engagement Letters (EL ) and supporting documents.
• Monitor and report end-to-end progress across the proposal- to- revenue process (from proposal issuance through billing and payment), covering proposals, Work- in- Progress (WIP), timesheets, invoicing, and collections.
• Prepare clear, regular operational and financial reports, including proposal follow- up status, billing readiness, timesheet quality and review progress, issued invoices, and overdue or aging payments.
• Provide data- driven insights and actionable recommendations to PG Heads and Partners to support timely follow- up , billing decisions, prevention of over billing, and resolution of payment delays.
• Identify bottlenecks and actively drive resolution of operational issues that delay matter opening, timesheet completion and review, invoice preparation, and revenue realization.
• Recommend and implement process improvements to enhance efficiency, data consistency, and operational discipline, including centralization of key documents and client data.
• Support Practice Group business planning by analyzing operational data, facilitating planning discussions, tracking implementation of initiatives, and monitoring PG budgets with proactive flagging of risks or deviations.
• Act as a coordination hub between the Practice Group and corporate functions, ensuring alignment, clear communication, and timely execution of shared initiatives.
• Support day-to-dayPractice Group operations, including meeting facilitation, workload visibility, training and KPI tracking, onboarding support for new hires, attendance monitoring, and execution of internal or external Practice Group activities

Requirements

a. Education & Background

• · Bachelor’sdegree in Business Administration, Management, Finance, Accounting, Law, or arelated field.
• · Background in professionalservices, legal services, consulting, or similar billable environments ishighly preferred.

b. Experience

• · Minimum 4–7years of relevant experience in operations, practice management, billing,finance operations, or business support roles.
• · Provenexperience managing matter administration, billing workflows, or revenuetracking in a structured, deadline‑driven environment.
• · Experienceworking closely with senior stakeholders (e.g. Partners, Practice GroupHeads, senior managers).
• · Exposure to timesheetmanagement, WIP monitoring, invoicing, and collections is stronglypreferred.

Technical &Functional Skills

• Strong ability to manage and interpret operationaland financial data.
• Proficient in Microsoft Excel (reporting,tracking, reconciliations) and PowerPoint for management‑level reporting.
• Experience using practice management, billing,or ERP systems (e.g. matter management systems) is an advantage.
• Strong documentation discipline and ability to enforce process standards.
• Analytical & structured thinker with strong attention to detail.
• Able to translate data into clear insights,red flags, and actionable recommendations.
• Strong stakeholder management skills; confidentin following up and pushing for closure professionally.
• High sense of ownership and accountability for outcomes, not just tasks.
• Able to manage multiple priorities and deadlinesin a fast‑paced environment.

Perks and Benefits

• Medical & Health Insurance
• Flexible Time
• Work From Home
• Training & Professional Development
• Maternity & Paternity Leave
• Free Lunch or Snacks
• Hybrid
• Legal
• Staff