Plant IT Supervisor: Networking, Security & Operations

Tap Growth ai; Bekasi; On-site; IDR 200,880,000 - 301,320,000; Full time

Job summary

Tap Growth ai is hiring an IT Support Engineer Supervisor to oversee plant-level IT infrastructure at its Karawang facility. You will manage network and server environments, enforce cybersecurity controls, and guide incident resolution and IT governance to ensure seamless operations.

The role requires hands-on technical leadership in a fast-paced manufacturing setting, with responsibility for asset lifecycle, project execution, and access governance while coordinating with cross-functional teams.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• 3–4 years of hands-on IT experience in IT support, network or systems administration.
• Experience in Manufacturing Plant or Industrial Site environments preferred.
• Strong knowledge of network hardware, server systems, user permissions, and security frameworks.
• Solid understanding of IT compliance standards and IT audit preparation.
• Willingness to be based at the Karawang plant (West Java).

Responsibilities

• Maintain plant IT infrastructure, servers, and core network hardware to ensure uptime.
• Implement and monitor IT security protocols; comply with internal SOPs and audit trails.
• Lead incident resolution and IT helpdesk support to minimize downtime.
• Oversee IT hardware procurement, deployment, and asset lifecycle management.
• Plan and execute IT infrastructure projects within scope, budget, and timeline.
• Manage daily system administration, user access rights, and governance records.

Skills

IT Support

Network administration

Server administration

Cybersecurity

IT governance

Asset lifecycle

Project management

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Router configuration

Firewall management

Server management tools

Job description

Tap Growth ai is hiring an IT Support Engineer Supervisor to oversee plant-level IT infrastructure at its Karawang facility. You will manage network and server environments, enforce cybersecurity controls, and guide incident resolution and IT governance to ensure seamless operations.

The role requires hands-on technical leadership in a fast-paced manufacturing setting, with responsibility for asset lifecycle, project execution, and access governance while coordinating with cross-functional teams.