Physician Relation Executive

Siloam Hospitals Group; Balikpapan; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Siloam Hospitals Group in Balikpapan seeks an External Relations Specialist to build and sustain relationships with doctors, specialists, and agencies, ensuring the latest information meets the hospital’s referral needs. You will set targets for external partners, introduce hospital facilities and services, and establish regular cooperation to maximise use of hospital resources.

Requirements: Health Bachelor degree, 1 year of relevant experience preferred, proactive mindset, and familiarity with

Qualifications

• Bachelor degree in health-related field.
• Minimum 1 year experience in the same field (preferably).
• Proactive approach to identifying issues and enhancing physician relations.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements.
• Familiarity with healthcare management systems and EHR is advantageous.

Responsibilities

• Build relationships with doctors, specialists, agents, and agencies.
• Set targets for external parties based on hospital facilities and needs.
• Introduce hospital facilities, products and services to external parties.
• Establish regular cooperative relationships to maximise use of hospital facilities and services.
• Ensure completeness and accuracy of recording patient data for monthly reporting.
• Collect required data and/or make reports related to operational activities and visit results.
• Implement quality and safety procedures and participate in training and reporting.

Skills

Relationship building

Proactive attitude

Analytical skills

Communication

Education

Bachelor Degree in Health

Tools

Healthcare management systems

Electronic Health Records (EHR)

Job description

• Building relationships with doctors/specialists/agents/agencies and ensuring that the information received by doctors/specialists/agents/agencies is the latest information and in accordance with the needs of the Hospital to increase patient referrals to the Hospital
• Determine targets for external parties (doctors/specialists/agents/agencies) based on the hospital's facilities, resources and needs to develop appropriate approach strategies in introducing the services and facilities owned by the hospital
• Introduce Hospital facilities, products and services to all potential doctors/specialists/agents/agencies
• Establish good and regular cooperative relationships with external parties to maximize increased use of Hospital facilities and services
• Ensure completeness and accuracy of recording patient data for use as monthly reporting
• Collect required data and/or make reports related to operational activities and visit results
• Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports needed to support the achievement of hospital wide indicators and related department/unit targets
• Bachelor Degree from Health
• Have minimum 1 year experience in the same field (Preferably)
• Proactive approach to identifying and addressing issues, and implementing strategies to enhance physician relations.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements and inform strategic decisions.
• Familiarity with healthcare management systems and electronic health records (EHR) can be advantageous.

Qualifications

• Bachelor Degree from Health
• Have minimum 1 year experience in the same field (Preferably)
• Proactive approach to identifying and addressing issues, and implementing strategies to enhance physician relations.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements and inform strategic decisions.
• Familiarity with healthcare management systems and electronic health records (EHR) can be advantageous.