People Culture & Engagement Analyst

PT Esensi Solusi Buana (ESB); Jakarta Pusat; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

PT Esensi Solusi Buana (ESB) seeks a People Culture & Engagement Analyst to drive a positive workplace culture and enhance employee experience in Jakarta. You will coordinate engagement programs, nurture internal communications, and support onboarding while gathering feedback for continuous improvements.

Working across teams, you’ll promote Honesty, Empathy, and Agility by fostering transparent communication and inclusive employee experiences, adapting initiatives to evolving needs of

Qualifications

• Bachelor's degree in Human Resources, Communications, Psychology, Marketing, or a related field.
• 1–2 years of experience in Employee Engagement, People/HR, Internal Communications, Culture, or related roles.
• Strong organizational skills and attention to detail in managing programs, activities, and communications.
• Good written and verbal communication skills, with the ability to create engaging internal content.
• Basic analytical skills, with the ability to collect feedback, maintain records, and interpret engagement data.
• Creative, empathetic, and collaborative, with a genuine interest in workplace culture and employee experience.
• Adaptable and proactive in responding to changing organizational needs and supporting various initiatives.

Responsibilities

• Coordinate employee engagement programs, including recognition initiatives, company events, workshops, and team-building activities to strengthen employee connection and morale.
• Execute culture and values-driven initiatives that promote inclusion, wellness, and a positive workplace environment.
• Develop and manage internal communications, including announcements, newsletters, and engagement campaigns to keep employees informed and connected.
• Support onboarding and cultural integration initiatives to help new hires understand the company's culture, values, and workplace practices.
• Collect and analyze employee feedback, survey results, and engagement metrics to identify trends and improvement opportunities.
• Maintain engagement documentation and reports to monitor participation, evaluate program effectiveness, and support continuous improvement.

Skills

Organizational skills

Written communication

Verbal communication

Analytical skills

Empathy

Collaboration

Education

Bachelor's degree in Human Resources, Communications, Psychology, Marketing, or related field

Job description

The People Culture & Engagement Analyst plays an important role in fostering a positive workplace culture and enhancing employee engagement and experience. This role coordinates culture initiatives, engagement programs, and internal communications while gathering employee feedback to drive meaningful improvements.

Working collaboratively across teams, this role promotes Honesty, Empathy, and Agility by encouraging transparent communication, creating inclusive employee experiences, and adapting engagement initiatives to evolving organizational needs.

What You’ll Do (Responsibilities)

• Coordinate employee engagement programs, including recognition initiatives, company events, workshops, and team-building activities to strengthen employee connection and morale.
• Execute culture and values-driven initiatives that promote inclusion, wellness, and a positive workplace environment.
• Develop and manage internal communications, including announcements, newsletters, and engagement campaigns to keep employees informed and connected.
• Support onboarding and cultural integration initiatives to help new hires understand the company's culture, values, and workplace practices.
• Collect and analyze employee feedback, survey results, and engagement metrics to identify trends and improvement opportunities.
• Maintain engagement documentation and reports to monitor participation, evaluate program effectiveness, and support continuous improvement.

Requirements

What Capabilities You'll Need (Requirements)

• Bachelor's degree in Human Resources, Communications, Psychology, Marketing, or a related field.
• 1–2 years of experience in Employee Engagement, People/HR, Internal Communications, Culture, or related roles.
• Strong organizational skills and attention to detail in managing programs, activities, and communications.
• Good written and verbal communication skills, with the ability to create engaging internal content.
• Basic analytical skills, with the ability to collect feedback, maintain records, and interpret engagement data.
• Creative, empathetic, and collaborative, with a genuine interest in workplace culture and employee experience.
• Adaptable and proactive in responding to changing organizational needs and supporting various initiatives.
• Demonstrates Honesty through transparent communication, Empathy through understanding employee needs, and Agility through adaptability, creativity, and continuous improvement.

Established in 2018, ESB is Indonesia’s leading restaurant technology company, empowering the food and beverage industry with innovative, integrated, and easy-to-use digital solutions.

Our comprehensive ecosystem enables businesses to seamlessly manage every aspect of their F&B operations—from front-of-house to back-of-house—so they can focus on what truly matters: delivering great experiences and growing their business.

Whether you operate a small food stall, a bustling café, a cloud kitchen, or a nationwide restaurant chain, ESB provides a unified platform that simplifies operations, enhances efficiency, and drives performance.

Today, ESB proudly partners with some of Indonesia’s most prominent and fast-growing brands, including Starbucks, The People's Cafe, Bakerzin, Kimukatsu, and countless viral restaurants, cafés, and coffee shops across the nation.

At ESB, we live by our core values of Honesty, Empathy, and Agility—building technology with integrity, understanding our customers’ challenges, and adapting swiftly to an ever-changing industry landscape.

Join a growing, fast-paced, and dynamic technology company that’s shaping the future of Indonesia’s F&B industry.

It’s time to grow, learn, and make an impact with us.

#GrowingWithESB

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