People Business Partner

GTN_IDN PT Global Tiket Network; Indonesia; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

tiket.com is seeking a Senior People Partner to drive people strategy across the business, embedding in leaders and cross-functional teams to translate business targets into actionable people roadmaps.

You will diagnose bottlenecks, design organizational effectiveness, retention, and workforce planning initiatives while balancing compliance and risk. Strong communication with senior leaders in English and Bahasa Indonesia is essential, as is operating with agility in a high-velocity OTA market.

Qualifications

• Bachelor’s degree in HR, Psychology, Business Administration or related discipline.
• 5 to 8 years of experience in HR/People partnering roles, preferably in tech/e-commerce.
• Ability to engage senior leaders with strategic alignment while executing ground-level work.
• Knowledge of organizational effectiveness, retention, engagement and performance enablement.

Responsibilities

• Act as a trusted advisor to senior leaders, embedding in business units to translate targets into people roadmaps.
• Diagnose bottlenecks and deploy solutions across talent management, succession, org design, and capacity.
• Leverage workforce metrics and turnover trends to support recommendations and adjust strategies.
• Identify and mitigate ER risks, balancing compliance with a productive workplace.
• Navigate relationships with diplomacy, balancing immediate requests with long-term priorities.
• Champion our HAPPY values in daily team collaboration and leadership behaviors.

Skills

Strategic thinking

Stakeholder management

Data-driven decisions

Organizational design

Employee engagement

Risk management

Education

Bachelor’s degree in HR / Psychology / Business Admin

Job description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your Main Duties In Flying With Us

Act as a trusted advisor to senior leaders, embedding deeply in business units to translate function’s target and long-term business models into high-impact People roadmaps, operating with high autonomy. Diagnose short, medium, and long-term bottlenecks to deploy targeted solutions across talent management, succession planning, org design, and workforce capacity. Analyze complex business challenges and execute the right organizational levers Leverage workforce metrics, engagement data, and turnover trends to back recommendations, evaluating the effectiveness of initiatives and adjusting strategies in real time. Identify and mitigate legal, operational, and ER risks early, balancing compliance with a healthy, productive workplace environment. Navigate complex relationships and competing priorities with diplomacy, balancing immediate operational requests against long-term strategic relationships across teams. Act as a culture champion by embedding our HAPPY values into everyday team collaboration, feedback loops, and leadership behaviors. Connect seamlessly with People Team’s Centers of Excellence to deliver unified solutions and continuously refine our internal operating model.

Mandatory Belongings That You Must Prepare

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related discipline.
• 5 to 8 years of experience in HR/People Partnering roles, preferably within tech, e-commerce, or fast-paced digital industries.
• High adaptability, able to hold high-level strategic alignment conversations with senior leaders while staying ready to navigate ground-level execution and change management.
• Deep knowledge of organizational effectiveness, talent frameworks, retention strategies, employee engagement and performance enablement.
• Comfortable using quantitative data and qualitative insights to build business cases and measure initiative outcomes.
• Resilient and agile in navigating rapid shifts, scaling priorities, and the dynamics of a fast-moving OTA market.
• Business-fluent in both written and spoken English and Bahasa Indonesia.

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.

tiket.com is the pioneer of online travel agent (OTA) in Indonesia established in 2011. tiket.com is one of the largest and most comprehensive online travel companies in Indonesia, offering a full spectrum of travel products and services core to the travel experience, ranging from flights, ground transport, accommodations, attractions, activities, event ticketing, and travel essentials. tiket.com’s mission is to accommodate the best access for online travel booking through web and mobile applications. In 2017, tiket.com became an affiliated company of Blibli and by 2021 became a consolidating subsidiary of Blibli. Blibli has a unified omnichannel ecosystem known as Blibli Tiket, consisting of its subsidiary entities, tiket.com, and Ranch Market. This is to emphasize the synergies within the ecosystem that provide convenience and added value for customers by offering more comprehensive, beneficial, and integrated services across every channel and platform. In 2022, Blibli's shares were officially listed and traded on the Indonesia Stock Exchange (“IDX”) under the stock code "BELI." tiket.com is the fastest-growing OTA in the world by Sabre and rated the fastest Net Promoter Score (NPS) growth for OTA among its peers, according to a survey done by Jakpat. going anywhere? tiket.com!