Associate Product Manager I, Internal Tools

GTN_IDN PT Global Tiket Network; Indonesia; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

tiket.com is seeking a Product Manager to join our growing team in Indonesia. You will analyze development needs, conduct competitive evaluations, and gather user feedback to shape a customer-centric product roadmap.

You will write clear requirements, lead agile ceremonies, and align with cross-functional teams to deliver high-impact features. Responsibilities include prioritizing backlog, owning user stories, and driving metrics-driven decisions to meet business goals.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical thinking.
• Can-do spirit with high energy and positive attitude.
• Good listening skills and teamwork ability.

Responsibilities

• Analyze development needs and conduct extensive competitive product evaluations.
• Gather user feedback to deeply understand needs and prioritize roadmap.
• Write clear product requirements and user stories for development teams.
• Lead agile product development processes including backlog grooming and sprint planning.
• Collaborate with other product teams to align release plans and customer experience.
• Manage multiple products independently and evangelize customer-focused solutions.
• Define success metrics and set short- and long-term product strategy.

Skills

Communication skills

Problem-solving

Proactive mindset

Strong listening skills

Education

Bachelor’s Degree in Computer Science, Engineering, or related field

Job description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your Main Duties in Flying with Us:

• Analyze development needs
• Conduct extensive competitive product evaluations and analysis
• Gather user/customer feedback to deeply understand their needs
• Prioritize product roadmap and own the product requirements flowing from customer needs
• Write clear, concise product requirements and user stories
• Lead agile product development processes, including backlog grooming, sprint planning, prioritization sessions, and daily stand-ups
• Manage various products independently
• Evangelize ideas that solve real customer problems
• Collaborate with other Product teams to sync the release plan and deliver the best experience for customers
• Review user stories to ensure delivery aligns with the initial requirements
• Rapidly formulate concrete features that address needs and requirements expressed by internal users and customers
• Document product functionality and communicate it to users
• Review scenario tests for improvements, features, and projects to ensure delivery aligns with the initial requirements
• Create and track metrics to define the success of initiatives and inform future improvements
• Set product strategy, plan short-term and long-term product improvements to meet business goals, and measure success

Mandatory Belongings That You Must Prepare:

• Passion for a Product Management role with at least 1 year of experience as a Product Manager
• A “can-do” spirit combined with high energy, drive, and a positive attitude
• Good problem-solving skills
• Excellent and effective interpersonal and communication skills, both written and verbal, with strong listening skills
• Bachelor’s Degree in Computer Science, Engineering, or a related field is required

tiket.com is the pioneer of online travel agent (OTA) in Indonesia established in 2011. tiket.com is one of the largest and most comprehensive online travel companies in Indonesia, offering a full spectrum of travel products and services core to the travel experience, ranging from flights, ground transport, accommodations, attractions, activities, event ticketing, and travel essentials. tiket.com’s mission is to accommodate the best access for online travel booking through web and mobile applications. In 2017, tiket.com became an affiliated company of Blibli and by 2021 became a consolidating subsidiary of Blibli. Blibli has a unified omnichannel ecosystem known as Blibli Tiket, consisting of its subsidiary entities, tiket.com, and Ranch Market. This is to emphasize the synergies within the ecosystem that provide convenience and added value for customers by offering more comprehensive, beneficial, and integrated services across every channel and platform. In 2022, Blibli's shares were officially listed and traded on the Indonesia Stock Exchange (“IDX”) under the stock code "BELI." tiket.com is the fastest-growing OTA in the world by Sabre and rated the fastest Net Promoter Score (NPS) growth for OTA among its peers, according to a survey done by Jakpat.