People and Culture Coordinator

Macquarie Group; Indonesia; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Macquarie Group in Indonesia is seeking an HR Administration professional to support payroll, benefits, and HR processes with a strong service orientation. You will manage multiple priorities in a fast-paced, multinational environment, ensuring accuracy and confidentiality while leveraging Excel and HRIS tools, and exploring AI-powered process improvements to enhance reporting and service delivery.

Experience with AI tools like Microsoft Copilot to automate repetitive tasks and improve

Qualifications

• Strong customer service orientation
• Highly organised with ability to manage priorities
• Strong attention to detail, accuracy and quality
• Demonstrated initiative and problem-solving skills
• Excellent verbal and written communication skills
• Confidentiality and handling sensitive employee information
• Proficiency in Microsoft Office, particularly Excel for reporting and data management
• Experience supporting payroll, employee benefits, or HR administration processes
• Exposure to process improvement, workflow optimisation or automation
• Familiarity with HR systems and digital employee experience tools
• Experience using AI tools (e.g., Microsoft Copilot) to improve productivity and reporting
• Ability to develop AI prompts and leverage AI tools to automate tasks and improve service delivery
• Experience in a shared services, corporate, financial services, or multinational environment

Responsibilities

• Support payroll, benefits, or HR administration processes
• Assist process improvements and automation initiatives
• Use HR systems and digital employee experience tools
• Prepare data reports in Excel
• Handle confidential employee information securely
• Collaborate across a multinational environment

Skills

Customer service

Relationship building

Time management

Attention to detail

Problem-solving

Communication skills

Independent work

Team collaboration

Tools

Excel

HRIS

Microsoft Copilot

Job description

Strong customer service orientation with the ability to build effective relationships across all levels of the organisation

Highly organised with the ability to manage multiple priorities and meet deadlines in a fast-paced environment

Strong attention to detail, accuracy, and quality

Demonstrated initiative, problem-solving skills, and ability to work both independently and collaboratively

Excellent verbal and written communication skills

Sound understanding of confidentiality and handling sensitive employee information

Proficiency in Microsoft Office applications, particularly Excel for reporting and data management

Experience supporting payroll, employee benefits, or HR administration processes

Exposure to process improvement, workflow optimisation, or automation initiatives

Familiarity with HR systems and digital employee experience tools

Experience using AI tools (e.g., "Microsoft Copilot") to improve productivity, analyse information, create content, or support process simplification

Ability to develop effective AI prompts and leverage AI tools to automate repetitive tasks, improve reporting, and enhance service delivery

Experience working in a shared services, corporate, financial services, or multinational environment.

Strong customer service orientation with the ability to build effective relationships across all levels of the organisation

Highly organised with the ability to manage multiple priorities and meet deadlines in a fast-paced environment

Strong attention to detail, accuracy, and quality

Demonstrated initiative, problem-solving skills, and ability to work both independently and collaboratively

Excellent verbal and written communication skills

Sound understanding of confidentiality and handling sensitive employee information

Proficiency in Microsoft Office applications, particularly Excel for reporting and data management

Experience supporting payroll, employee benefits, or HR administration processes

Exposure to process improvement, workflow optimisation, or automation initiatives

Familiarity with HR systems and digital employee experience tools

Experience using AI tools (e.g., "Microsoft Copilot") to improve productivity, analyse information, create content, or support process simplification

Ability to develop effective AI prompts and leverage AI tools to automate repetitive tasks, improve reporting, and enhance service delivery

Experience working in a shared services, corporate, financial services, or multinational environment.