People & Culture Coordinator - AI-Driven HR & Ops

Macquarie Group; Indonesia; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Macquarie Group in Indonesia is seeking an HR Administration professional to support payroll, benefits, and HR processes with a strong service orientation. You will manage multiple priorities in a fast-paced, multinational environment, ensuring accuracy and confidentiality while leveraging Excel and HRIS tools, and exploring AI-powered process improvements to enhance reporting and service delivery.

Experience with AI tools like Microsoft Copilot to automate repetitive tasks and improve

Qualifications

• Strong customer service orientation
• Highly organised with ability to manage priorities
• Strong attention to detail, accuracy and quality
• Demonstrated initiative and problem-solving skills
• Excellent verbal and written communication skills
• Confidentiality and handling sensitive employee information
• Proficiency in Microsoft Office, particularly Excel for reporting and data management
• Experience supporting payroll, employee benefits, or HR administration processes
• Exposure to process improvement, workflow optimisation or automation
• Familiarity with HR systems and digital employee experience tools
• Experience using AI tools (e.g., Microsoft Copilot) to improve productivity and reporting
• Ability to develop AI prompts and leverage AI tools to automate tasks and improve service delivery
• Experience in a shared services, corporate, financial services, or multinational environment

Responsibilities

• Support payroll, benefits, or HR administration processes
• Assist process improvements and automation initiatives
• Use HR systems and digital employee experience tools
• Prepare data reports in Excel
• Handle confidential employee information securely
• Collaborate across a multinational environment

Skills

Customer service

Relationship building

Time management

Attention to detail

Problem-solving

Communication skills

Independent work

Team collaboration

Tools

Excel

HRIS

Microsoft Copilot

Job description

Macquarie Group in Indonesia is seeking an HR Administration professional to support payroll, benefits, and HR processes with a strong service orientation. You will manage multiple priorities in a fast-paced, multinational environment, ensuring accuracy and confidentiality while leveraging Excel and HRIS tools, and exploring AI-powered process improvements to enhance reporting and service delivery.

Experience with AI tools like Microsoft Copilot to automate repetitive tasks and improve