Payroll Officer

PT. KNIT EOR SERVICES INDONESIA; Jakarta Selatan; Remote; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

12 vacation days

Religious Holiday Allowance of one月的薪水

Health coverage for employee and two:

Education reimbursement

Rice and internet allowance when 远程工作

Transportation and meal allowances

Job summary

Knit People in Indonesia is seeking a payroll specialist to join our fast-growing team. You will work with accounting, sales and product teams to improve processes and ensure clients have a fantastic experience as we transition from remote to in-office in Jakarta.

Responsibilities include onboarding and integration, payroll management and auditing, client support, and cross‑functional process improvement. Strong Excel skills, English and Indonesian fluency, and 3–5 years of payroll or accounting

Qualifications

• Proficient in both spoken and written English and Indonesian.
• 3-5 years of experience in full-cycle accounting or payroll analysis.
• Advanced proficiency in Microsoft Excel, including VLOOKUP and basic pivot.
• Exceptional organizational skills and meticulous attention to detail.
• Bachelor's degree in a related field is highly desirable.

Responsibilities

• Audit and onboard new clients' payroll setup to ensure seamless transition to Knit.
• Manage client payroll processing, audits, and compliance with regulatory standards.
• Provide ongoing client support and resolve payroll-related inquiries.
• Collaborate cross-functionally to improve internal processes and client experience.

Skills

English proficiency

Indonesian proficiency

Communication

Attention to detail

Time management

Education

Bachelor's degree in related field

Tools

Microsoft Excel

Job description

Founded in 2015, Knit People is a global leader in business administration services, specializing in global entity management, corporate secretarial services, and comprehensive payroll and HR administrative support. With a mission to empower businesses by ensuring compliance across borders and supporting their global growth, we help companies streamline their operations while adapting to ever-changing regulatory landscapes. We currently support businesses across 40 countries and have offices in Canada, China, Malaysia and the Philippines.

We are currently looking for a talented payroll specialist to join our fast-growing company. As our future payroll specialist, you will work closely with the accounting, sales and product teams to improve Knit's processes and ensure that all our customers have a fantastic experience!

Please note that this position is currently remote but will transition to an in-office role. Day and Night shifts are available, depending on the team. As the company moves to an in-office environment, the office will be located in Jakarta.

Key Responsibilities :

Client Onboarding & Integration

Perform an audit of new clients' existing payroll setup to ensure everything is configured correctly and the transition to Knit is seamless.

Manage the integration process for new clients, ensuring all necessary information is accurately collected, processed, and input into our system.

Initiate pre- and post-onboarding calls with clients to ensure all setup processes are completed correctly, and set clear expectations for the ongoing partnership.

Payroll Management & Auditing

Fully accountable for the payroll and auditing functions for clients within a geographic region, ensuring compliance with both regulatory requirements and internal standards.

Responsible for scheduling and running payrolls for assigned clients, strictly following standard operating procedures.

Perform quarterly and year-end audits, ensuring all payroll data is accurate, compliant, and archived properly.

Maintain complete and accurate client profile notes and processing instructions for each client.

Provide critical and accurate statutory information to clients in the area of payroll, including tax returns, using relevant resources and knowledge bases.

Client Support & Relationship Management

Provide ongoing support to clients by solving payroll-related problems and answering inquiries.

Collaborate with clients to improve processes and provide them with best practices to enhance their payroll and HR functions.

Act as the primary point of contact for client payroll concerns, ensuring timely and effective solutions.

Internal Collaboration & Process Improvement

Organize, coordinate, and/or participate in cross-departmental projects, including the development of internal help documentation, best practices, and workflows.

Become an expert on the Knit software platform and a multi-country payroll compliance specialist, capable of teaching and guiding others on all functionalities and features.

Provide input and collaborate on strategies to continuously improve the client experience and optimize internal processes.

Work closely with teams across the organization to streamline payroll processes and proactively identify areas for improvement.

Qualifications

Proficient in both spoken and written English and Indonesian, with excellent communication skills.

3-5 years of experience in full-cycle accounting or payroll analysis, ideally gained in a public accounting firm or payroll analyst role.

Advanced proficiency in Microsoft Excel, including the ability to create working papers, reconcile discrepancies, and analyze complex data sets using formulas, VLOOKUP, basic pivot, etc.

Exceptional organizational skills and meticulous attention to detail, with a strong ability to spot errors and inconsistencies.

High degree of responsibility and the ability to work efficiently under pressure, adapting quickly in a dynamic and fast-paced environment.

A bachelor's degree in a related field is highly desirable.

Benefits Include

• 12 vacation days plus public holidays and 3 personal days
• Religious Holiday Allowance of one month's salary.
• Health coverage for yourself and two eligible direct dependents, with the company covering 100% of the cost for you and 50% for the dependents. Additionally, Knit will reimburse you for out-of-pocket over-the-counter medications.
• Education reimbursement for any courses or training related to your role.
• Rice and internet allowance when working remotely.
• Transportation and meal allowances when working in the office.

Job Type : Full-time

Experience :

Payroll : 3 years (Preferred)

Language: