Partner Executive (Mekari Jurnal)

Mekari; Indonesia; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Mekari Jurnal seeks a Partner Executive to manage assigned partner accounts, coordinate onboarding, track performance, and resolve operational challenges to drive partner engagement and business growth. The role supports day-to-day partner queries and campaign participation while updating CRM records and coordinating events.

The candidate will monitor KPIs, maintain partner relationships, and collaborate with the Partner Success and Tech teams to ensure smooth onboarding and ongoing success.

Qualifications

• Bachelor’s degree in Business, Marketing, Management, or related field.
• 1–3 years of experience in partnership/account management or business development.
• Preferably SaaS industry experience.
• CRM software proficiency (Zoho, Salesforce) and data analysis.
• Strong communication, presentation, problem-solving, and cross-functional collaboration.

Responsibilities

• Assist partners with day-to-day queries or issues.
• Monitor partner KPIs and usage.
• Coordinate onboarding materials and timelines.
• Update CRM with partner activity.
• Support campaign participation and tracking.
• Escalate issues to Partner Success or Tech teams.
• Attend syncs and document action items.
• Help update partner playbooks or handbooks.
• Track partner feedback for reporting.
• Organize partner recognition events.

Skills

CRM proficiency

Data analysis

Communication skills

SaaS knowledge

Onboarding coordination

Education

Bachelor’s degree

Tools

Zoho CRM

Salesforce

Job description

Partner Executive (Mekari Jurnal)

Perusahaan : Mekari Jenis Pekerjaan : Full-Time Indonesia

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Summary

Manages assigned partner accounts by coordinating onboarding, tracking performance, and resolving operational challenges, ensuring partners remain engaged and contribute to business growth.

Job Description

• Assist partners with day-to-day queries or issues
• Monitor partner KPIs and usage
• Coordinate onboarding materials and timelines
• Update CRM with partner activity
• Support campaign participation and tracking
• Escalate issues to the Partner Success or Tech team
• Attend syncs and document action items
• Help update partner playbooks or handbooks
• Track partner feedback for reporting
• Organize partner recognition events
• Acquired a new partner

Requirements

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• 1-3 years of experience in partnership management, account management, or business development.
• Preferably experienced in the SaaS industry.
• CRM software proficiency (e.g., Zoho, Salesforce), data analysis and reporting, product knowledge in SaaS and digital solutions, Event and campaign coordination
• Strong communication and presentation skills, problem-solving and analytical thinking, collaboration across cross-functional teams, relationship management, and negotiation.

Office location: Sudirman, Jakarta, Indonesia

Working arrangement: Hybrid