Paid Internship - Account Manager

PT. Cubiconia Kanaya Pratama; Jakarta Utara; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

PT. Cubiconia Kanaya Pratama is seeking an Account Manager to build and maintain long-term relationships with clients, driving growth and serving as the primary liaison between the company and customers.

You will manage portfolios, conduct corporate selling and negotiations, analyze market trends, and collaborate with product and operations teams to ensure service excellence while juggling multiple accounts.

Qualifications

• Minimum Bachelor's degree (S1) from any discipline.
• Proficiency in corporate selling, contract negotiation, and sales closing.
• Experience using CRM tools (HubSpot, Salesforce, or similar) and productivity tools (Microsoft Office, Google Workspace).
• Strong interpersonal communication and presentation skills; English proficiency is a plus.
• Strong analytical and problem-solving skills.
• Ability to manage multiple accounts and priorities with good time management.
• High initiative, independence, and resilience to rejection.
• Ability to collaborate with internal teams to ensure service meets client expectations.

Responsibilities

• Build and maintain long-term business relationships with clients
• Ensure customer satisfaction and manage client account development
• Serve as the main point of contact between the company and customers
• Understand client needs and offer appropriate solutions
• Manage client portfolios independently from start to finish
• Analyze market trends, review account performance reports, and identify growth opportunities
• Conduct corporate selling, contract negotiation, and sales closing
• Handle client complaints and challenges with analytical and problem-solving skills
• Collaborate with internal teams (product, operations, technical) to ensure service meets client expectations
• Manage multiple accounts and priorities while maintaining attention to detail

Skills

Interpersonal communication

Presentation skills

English proficiency

Time management

Analytical thinking

Education

Bachelor's degree

Tools

HubSpot

Salesforce

Microsoft Office

Google Workspace

Job description

An Account Manager is a professional responsible for building and maintaining long-term business relationships with clients. The role involves ensuring customer satisfaction, managing and developing client accounts to drive business growth, and serving as the primary liaison between the company and customers—from understanding client needs to offering solutions aligned with the company's products and services.

Key responsibilities

Build and maintain long-term business relationships with clients

Ensure customer satisfaction and manage client account development

Serve as the main point of contact between the company and customers

Understand client needs and offer appropriate solutions

Manage client portfolios independently from start to finish

Analyze market trends, review account performance reports, and identify growth opportunities

Conduct corporate selling, contract negotiation, and sales closing

Handle client complaints and challenges with analytical and problem-solving skills

Collaborate with internal teams (product, operations, technical) to ensure service meets client expectations

Manage multiple accounts and priorities while maintaining attention to detail

About you

Minimum Bachelor's degree (S1) from any discipline

Proficiency in corporate selling techniques, contract negotiation, and sales closing

Ability to independently manage client portfolios

Experience using CRM tools (such as HubSpot, Salesforce, or similar) and productivity tools (Microsoft Office, Google Workspace)

Strong interpersonal communication and presentation skills (English proficiency is an added value)

Strong analytical and problem-solving skills

Ability to manage multiple accounts and priorities with good time management

High initiative, independence, and resilience to rejection

Ability to collaborate with internal teams to ensure service meets client expectations

Residing in the JABODETABEK area is an added advantage.