Padel Guest Experience & Merch Supervisor

Jungle Padel Seseh; Provinsi Bali; On-site; IDR 120,000,000 - 160,000,000; Full time

Job summary

Jungle Padel Seseh in Bali is seeking a proactive Supervisor to lead our Padel Reception and Recovery Reception teams, ensuring guest service excellence and smooth operations at our Bali venue. You will supervise Front of House, manage merchandise and consignments, monitor transactions, and build strong relationships with local padel communities, shifts and holidays included.

The ideal candidate has at least two years in a supervisory role, is fluent in English, and demonstrates leadership and

Qualifications

• Minimum 2 years in a supervisory role in hospitality, sports, or wellness.
• Fluent in English, spoken and written.
• Strong leadership, communication, and problem-solving skills.
• Experience in guest relations, retail operations, and inventory management.
• Proactive, organized, detail-oriented, and guest-focused.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Oversee daily operations of Padel Reception and Recovery Reception.
• Lead, supervise, and develop the Front of House team.
• Ensure excellent guest experiences and handle guest concerns professionally.
• Manage merchandise and consignment operations, including inventory and sales monitoring.
• Build and maintain strong relationships with padel communities and support community activities.
• Monitor daily transactions, operational reports, and service standards.

Skills

Leadership

Guest relations

Inventory management

Communication

Problem solving

Shift management

Team development

Job description

Jungle Padel Seseh in Bali is seeking a proactive Supervisor to lead our Padel Reception and Recovery Reception teams, ensuring guest service excellence and smooth operations at our Bali venue. You will supervise Front of House, manage merchandise and consignments, monitor transactions, and build strong relationships with local padel communities, shifts and holidays included.

The ideal candidate has at least two years in a supervisory role, is fluent in English, and demonstrates leadership and