Overseas Customer Support (Fresh Graduates Are Welcome!)

PT Januardi Putera Logistik (Jakarta); Jakarta Utara; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

PT Januardi Putera Logistik is seeking an Overseas Customer Support candidate in Jakarta. Fresh graduates passionate about logistics and international business are invited to apply.

The role focuses on developing overseas customers, building relationships, and supporting quotations and documentation for freight forwarding services. Fluency in English is required, Mandarin is highly preferred, and the candidate should be proactive, communicative, and able to work both independently and in a team

Qualifications

• Bachelor's degree in Transportation Management, Logistics Management, or related field.
• Fresh graduates welcome to apply, especially from reputable universities.
• Mandarin proficiency is highly preferred.
• Good command of English, both spoken and written.
• Strong communication and interpersonal skills.
• Proactive, confident, result-oriented and willing to learn.
• Customer-oriented with strong relationship-building skills.

Responsibilities

• Identify and develop new overseas customers and business opportunities.
• Build and maintain strong relationships with international customers and overseas agents.
• Conduct follow-ups with prospective customers to generate new business opportunities.
• Communicate professionally with overseas customers regarding freight forwarding services.
• Support the preparation of quotations, customer proposals, and related documentation.
• Coordinate with Operations, Pricing, and Customer Service teams to ensure smooth service delivery.
• Assist in generating leads and expanding the company's overseas customer portfolio.
• Contribute to achieving business development and sales targets.

Skills

Fresh graduate mindset

Strong communication

Interpersonal skills

Education

Bachelor's Degree in Transportation/Logistics

Job description

Overseas Customer Support (Fresh Graduates Are Welcome!)

Are you a fresh graduate who is passionate about Logistics, International Business, Customer Engagement, and Business Development?

We are looking for a proactive, communicative, and target-driven Overseas Customer Support to join our growing Freight Forwarding team.

Key Responsibilities

Identify and develop new overseas customers and business opportunities.

Build and maintain strong relationships with international customers and overseas agents.

Conduct follow-ups with prospective customers to generate new business opportunities.

Communicate professionally with overseas customers regarding freight forwarding services.

Support the preparation of quotations, customer proposals, and related documentation.

Coordinate with Operations, Pricing, and Customer Service teams to ensure smooth service delivery.

Assist in generating leads and expanding the company's overseas customer portfolio.

Contribute to achieving business development and sales targets.

Qualifications

Bachelor's Degree (S1) in Transportation Management, Logistics Management, or a related field.

Fresh graduates are welcome to apply, especially graduates from reputable/top-tier universities.

Mandarin proficiency is highly preferred.

Good command of English, both spoken and written.

Strong communication and interpersonal skills.

Passionate about finding new customers and developing business opportunities.

Proactive, confident, result-oriented, and willing to learn.

Customer-oriented with strong relationship-building skills.

Able to work independently as well as collaboratively within a team.

Willing to work in a fast-paced Freight Forwarding environment.

Why Join Us?

Professional and supportive working environment.

Great opportunity for fresh graduates to start a career in international logistics.

Career growth and development opportunities.

Competitive compensation and benefits.

Opportunity to develop your international customer network and business development skills.

Exposure to the global Freight Forwarding and Logistics industry.

PT. Januardi Putera Logistik is a freight forwarding company with more than 20 years of experience in logistics and project management. You can trust us with your most critical cargo, shipping and logistic needs. Believing in personalized service and expert knowledge, JPL has transformed the logistics practices of businesses around the world, making them more efficient and more profitable. In other words, we simplify them based on your needs.

PT. Januardi Putera Logistik is a freight forwarding company with more than 20 years of experience in logistics and project management. You can trust us with your most critical cargo, shipping and logistic needs. Believing in personalized service and expert knowledge, JPL has transformed the logistics practices of businesses around the world, making them more efficient and more profitable. In other words, we simplify them based on your needs.