Customer Service Export Import

PT . GPI Logistics; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

GLOBAL PUTRA INTERNATIONAL GROUP is seeking staff in Surabaya to deliver professional customer service and coordinate with operations and sales on shipping progress. The role targets individuals who are proactive, eager to learn, and capable of handling diverse inquiries.

Ideal candidates hold a bachelor’s degree, have some internship or 1–2 years of logistics experience, and can communicate in Indonesian and English (Mandarin a plus). Located in Surabaya with immediate joining availability.

Qualifications

• Bachelor degree from reputable university, any major (preferable from logistics/sea management transportations).
• Fresh graduate with internship experience in logistics/freight forwarding company.
• At least 1-2 years of working experience in freight forwarding and logistics.
• Required languages: Indonesia, English (Mandarin is a plus).
• Self-motivated, goal-oriented, and eager to learn with good communication skills.

Responsibilities

• Provide professional and excellent customer service to existing and new customers.
• Work closely with operational and sales teams regarding shipping and forwarding progress.

Skills

Good communication

Self-motivated

Goal-oriented

Adaptability

Customer service

Education

Bachelor's degree in any major (logistics/sea management)

Job description

Providing a professional and excellent level of customer service with existing and new customers

Work closely with operational and sales team regarding the shipping and forwarding progress

Requirements :

Bachelor degree from reputable university, any major (preferable from logistics/sea managament transportations)

Fresh graduate with internship experience in logistics/freight forwarding company are welcomed to apply

At least 1-2 years of working experience in the related field (freight forwarding and logistics company)

Self-motivated and goal-oriented, desire to deliver results

Required languages: Indonesia, English or other foreign languages (Mandarin) will be plus point

High curiosity and eagerness to learn

Pleasant personality and good communication skills

Ability to adapt and grow in a competitive environment

Placement in branch office Surabaya

Able to join as soon as possible

Note: Only selected candidates will be contacted (based in Surabaya only).

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Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Kualifikasi mana yang kamu miliki? Berapa tahun pengalaman kerjamu sebagai Staff Ekspor Impor? Apakah kamu memiliki pengalaman dalam jasa pengurusan transportasi? Apakah kamu berpengalaman di bidang pelayanan pelanggan?

Logistics, Freight & Delivery Services 101-1,000 employees

GLOBAL PUTRA INTERNATIONAL GROUP with its associated group of companies have more than 30 years of experience in the logistics field and has ties with worldwide network partners and principals such Cosco, China Shipping Group and has more than 23 subsidiaries in Indonesia, including Ocean Global Shipping & Hengan Global. Over the years Global Putra International Group's business has expanded domestically and on international scale whereby the service portfolio includes supply chain management in commercial logistics, energy logistics, project logistics, trading logistics that integrated with shipping, overseas freight network, logistics terminal, midstream operation, inland/rail transport, logistics warehouse, distribution network that supported by upgrade facility and advanced technology.

GLOBAL PUTRA INTERNATIONAL GROUP with its associated group of companies have more than 30 years of experience in the logistics field and has ties with worldwide network partners and principals such Cosco, China Shipping Group and has more than 23 subsidiaries in Indonesia, including Ocean Global Shipping & Hengan Global. Over the years Global Putra International Group's business has expanded domestically and on international scale whereby the service portfolio includes supply chain management in commercial logistics, energy logistics, project logistics, trading logistics that integrated with shipping, overseas freight network, logistics terminal, midstream operation, inland/rail transport, logistics warehouse, distribution network that supported by upgrade facility and advanced technology.

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