Operations Supervisor - Jabodetabek

GreenSM Indonesia; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

PT Xanhsm Green And Smart Mobility Indonesia in Jakarta Raya seeks an Operations Supervisor to lead field operations, drive efficiency, and maintain safety standards for green and smart mobility solutions.

You will coordinate drivers, oversee onboarding and performance, and ensure optimal vehicle utilization while addressing operational issues onsite.

Qualifications

• Bachelor's degree in any field.
• 3–5 years in driver management, fleet ops, vehicle inspection, or maintenance.
• Tech-savvy with data analytics and administration.

Responsibilities

• Coordinate driver partners to balance supply and demand.
• Oversee driver onboarding, training and performance management.
• Coordinate vehicle utilization and resolve operational issues.
• Handle incidents related to assets and drivers and monitor resolutions.
• Conduct vehicle inspections to meet safety and quality standards.

Skills

Driver management

Fleet operations

Data analytics

Education

Bachelor's Degree in any field

Job description

We are seeking an experiencedOperations Supervisorto join PT Xanhsm Green And Smart Mobility Indonesia in the Jakarta Raya (Jabodetabek) region. As Operations Supervisor, you will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a dedicated team to achieve operational excellence. This role is pivotal in translating strategic objectives into operational success and maintaining our commitment to green and smart mobility solutions.

Key responsibilities

1. Effectively coordinate driver partners to ensure supply-demand balance
2. Oversee driver onboarding, training, and performance management
3. Manage and coordinate driversto ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety
4. Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
5. Conduct vehicle inspectionsto ensure all units meet safety, performance, and quality standards before deployment or after servicing.

What we're looking for

1. Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
2. Minimum 3 - 5 year of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)
3. Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
4. Able to drive car and possesses a valid car driving license (SIM A) is a must
5. Willing to work onsite and be actively involved in field operations