Operations Supervisor - Batam

GreenSM Indonesia; Batam; On-site; IDR 122,760,000 - 212,040,000; Full time

Job summary

GreenSM Indonesia is seeking an experienced Operations Supervisor for the Batam area. You will lead driver partners, oversee onboarding and performance, and ensure safe, efficient vehicle utilization in a fast-growing mobility company.

This onsite role requires a Bachelor’s degree and 2 years in driver management or fleet operations, with data analytics and SIM A. Join us to drive operational excellence in green and smart mobility solutions.

Qualifications

• Bachelor's degree in any field.
• Minimum 2 years in driver management, fleet operations, or related fields.
• Tech-savvy with data analytics and administration skills.
• Valid car driving license SIM A.
• Willing to work onsite in Batam.

Responsibilities

• Coordinate driver partners to balance supply-demand.
• Oversee driver onboarding, training, and performance management.
• Manage drivers to ensure vehicle utilization and safety.
• Handle incidents related to assets and drivers; monitor incident resolution.
• Conduct vehicle inspections before deployment or after servicing.

Skills

Driver management

Fleet operations

Vehicle inspection

Maintenance

Data analytics

Administration

SIM A driving license

Education

Bachelor's Degree

Job description

We are seeking an experienced Operations Supervisor to join GreenSM Indonesia in Batam area. As Operations Supervisor, you will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a dedicated team to achieve operational excellence. This role is pivotal in translating strategic objectives into operational success and maintaining our commitment to green and smart mobility solutions.

Key responsibilities:

• Effectively coordinate driver partners to ensure supply-demand balance
• Oversee driver onboarding, training, and performance management
• Manage and coordinate drivers to ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety
• Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
• Conduct vehicle inspections to ensure all units meet safety, performance, and quality standards before deployment or after servicing.

What we're looking for:

• Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
• Minimum 2 years of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)
• Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
• Able to drive car and possesses a valid car driving license (SIM A) is a must
• Willing to work onsite and be actively involved in field operations.

Important Details:

• Working arrangement: Fully working from office, with shifting schedule
• Placement: Batam area
• Candidates available for immediate joining will be given priority