Operations Supervisor Bali

GreenSM Indonesia; Provinsi Bali; On-site; IDR 150,000,000 - 300,000,000; Full time

Job summary

PT Xanhsm Green And Smart Mobility Indonesia is seeking an experienced Operations Supervisor in Bali to drive efficient workflows, safety, and high performance. The role leads a dedicated field team, translating strategy into operational excellence while supporting green and smart mobility initiatives.

The ideal candidate holds a Bachelor's degree, 3–5 years in driver management or fleet ops, is tech-savvy with data analytics and administration, can drive with SIM A, and is willing to work

Qualifications

• Bachelor's Degree in any field with proven experience in ride-hailing or transportation.
• Minimum 3–5 years of experience in driver management, fleet operations, vehicle inspection, or maintenance (EV experience a plus).
• Tech-savvy with data analytics and administration skills.
• Must be able to drive and hold a valid SIM A.
• Willing to work onsite and be actively involved in field operations.

Responsibilities

• Coordinate driver partners to balance supply and demand.
• Oversee onboarding, training, and performance of drivers.
• Manage drivers to ensure vehicle utilization and safety.
• Handle incidents with unit assets and drivers daily.
• Conduct vehicle inspections before deployment or after service.

Skills

Driver management

Fleet operations

Data analytics

On-site operations

Vehicle inspection

Education

Bachelor's Degree

Tools

Digital tools

Job description

We are seeking an experienced Operations Supervisor to join PT Xanhsm Green And Smart Mobility Indonesia in the Bali region. As Operations Supervisor, you will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a dedicated team to achieve operational excellence. This role is pivotal in translating strategic objectives into operational success and maintaining our commitment to green and smart mobility solutions.

Key responsibilities

• Effectively coordinate driver partners to ensure supply-demand balance
• Oversee driver onboarding, training, and performance management
• Manage and coordinate drivers to ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety
• Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
• Conduct vehicle inspections to ensure all units meet safety, performance, and quality standards before deployment or after servicing.

What we're looking for

• Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
• Minimum 3 - 5 year of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)
• Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
• Able to drive car and possesses a valid car driving license (SIM A) is a must
• Willing to work onsite and be actively involved in field operations.