Operations Supervisor - Padang

PT Xanhsm Green And Smart Mobility Indonesia; Padang; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

GreenSM Indonesia in Padang seeks an experienced Operations Supervisor to ensure efficient workflow, maintain safety standards, and lead a dedicated team for operational excellence.

You will translate strategic objectives into day-to-day operations, coordinate driver partners, oversee onboarding, training, and performance, and monitor incidents to safeguard assets and people in a fast-paced ride-hailing environment.

Qualifications

• Bachelor's Degree in any field.
• 2+ years in driver management, fleet operations, or maintenance.
• Proficient with digital tools and data analytics.
• Valid SIM A driving license and ability to drive.

Responsibilities

• Coordinate driver partners to balance supply-demand.
• Oversee driver onboarding, training, and performance management.
• Manage drivers to ensure vehicle utilization and safety.
• Handle incidents related to assets and drivers and monitor resolution.
• Conduct vehicle inspections before deployment or after servicing.

Skills

Data analytics

Administration

Tech-savvy

SIM A driving license

Education

Bachelor's Degree

Job description

We are seeking an experienced Operations Supervisor to join GreenSM Indonesia in Padang. As Operations Supervisor, you will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a dedicated team to achieve operational excellence. This role is pivotal in translating strategic objectives into operational success and maintaining our commitment to green and smart mobility solutions.

Key responsibilities

• Effectively coordinate driver partners to ensure supply-demand balance
• Oversee driver onboarding, training, and performance management
• Manage and coordinate drivers to ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety
• Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
• Conduct vehicle inspections to ensure all units meet safety, performance, and quality standards before deployment or after servicing

What we're looking for

• Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
• Minimum 2 years of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)
• Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
• Able to drive car and possesses a valid car driving license (SIM A) is a must
• Willing to work onsite and be actively involved in field operations

Working arrangement

Fully working from office, with shifting schedule

Candidates available for immediate joining will be given priority