Operations & Product Development Coordinator (Furniture)

SHAPE; Cirebon; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

SHAPE is seeking an Operations & Product Development Coordinator (Furniture) to join our international team. You will coordinate daily operations, follow up with suppliers, and ensure timely information on progress, quality, costs, and risks.

This hands-on role blends office coordination with regular supplier visits. You will manage orders from intake to delivery, support new product development projects, and ensure effective communication between suppliers and internal departments to keep

Qualifications

• Strong organizational skills with attention to detail.
• Experience in order management, production follow-up, and supplier coordination.
• Exposure to international customers and export-oriented operations.

Responsibilities

• Coordinate daily operations and follow up with suppliers to meet deadlines.
• Monitor progress, quality, and costs; provide timely management information.
• Support product development projects and liaise between suppliers and internal teams.

Skills

Organizational skills

English communication

Supplier coordination

Excel & reporting

Education

Bachelor's degree in operations / supply chain

Tools

ERP systems

Job description

Operations & Product Development Coordinator (Furniture)

We are an international company specializing in the development and supply of furnitures to customers worldwide. Working closely with our suppliers and manufacturing partners, we manage customer orders, develop new products, and ensure that our products meet customer expectations in terms of quality, delivery, and specifications.

We are looking for a structured, proactive, and hands‑on Operations & Product Development Coordinator (Furniture) to work closely with our suppliers and internal teams.

Your mission

You will be responsible for coordinating daily operations, following up with suppliers, and ensuring that management has accurate and timely information on progress, quality, costs, and potential risks.

This is a hands‑on position combining office‑based coordination and reporting with regular visits to suppliers and manufacturing facilities.

Key responsibilities

1. Order Management & Delivery Follow‑up

Receive and verify new customer orders, checking key information such as shipment dates, container load, shipping arrangements, and associated costs.

Monitor order progress from order confirmation through production and shipment, ensuring that suppliers and internal teams meet agreed deadlines.

2. Product Development & Project Coordination

Establish and maintain daily project checklists to monitor development activities, outstanding tasks, deadlines, and responsibilities.

Follow up with suppliers and internal departments on the progress of new product development projects, including samples, specifications, and other agreed deliverables.

Ensure effective communication between suppliers and the relevant internal departments to keep projects moving forward and address issues promptly.

3. Supplier Monitoring & Operational Support

Conduct regular visits to suppliers and manufacturing facilities to monitor operations, product quality, production progress, and delivery performance.

Support the resolution of customer concerns by collecting relevant information, coordinating with suppliers and internal teams, and ensuring timely follow‑up.

Requirements

Strong organizational skills and the ability to structure information, manage multiple priorities, and maintain clear documentation.

A rigorous and detail‑oriented approach, with a strong sense of responsibility and follow‑through.

Previous experience in order management, production follow‑up, supplier coordination, merchandising, quality coordination, or a similar operational role.

Exposure to international customers and export‑oriented operations is essential.

Good command of written and spoken English, with the ability to communicate professionally with international stakeholders.

Good communication skills and the ability to coordinate effectively with suppliers, colleagues, and management.

Comfortable working with spreadsheets, tracking dashboards, checklists, and reporting tools.

The ideal candidate

You are a practical and well‑organized professional who enjoys working close to the field. You do not simply wait for updates: you contact suppliers, verify information, follow up on commitments, and raise concerns before they become major issues.

You can work independently, structure your activities, and provide management with clear, reliable, and timely reporting. You are comfortable working in an international business environment where English communication, attention to detail, and respect for deadlines are essential.

What we offer

The opportunity to work with an international furniture trading business and its network of manufacturing partners.

A hands‑on role with direct exposure to furniture production, product development, and international order execution.

Close collaboration with management and the opportunity to contribute to operational improvements.

Your application will include the following questions

• Do you have Import & Export experience?
• How would you rate your English language skills?