Operations Performance Analytics Lead

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 200,880,000 - 379,440,000; Full time

Job summary

amIT Global Solutions Sdn Bhd is seeking an Operations Analyst to develop and maintain key performance indicators and metrics for our operations function. You will analyze performance data to drive improvements, calculate incentive results, and deliver comprehensive reports for both field and non-field teams.

The role requires strong SQL querying, data analysis, and presentation skills, with experience in performance management within an e‑commerce warehouse environment.

Qualifications

• Bachelor degree in Computer Science/Information Systems or equivalent work experience.
• At least 4 years experience with SQL and data querying.
• Proficient in data analysis, spreadsheets, and presentation software.
• Experience in performance management within an e-commerce warehouse is preferred.
• Strong communication and presentation skills to engage stakeholders.

Responsibilities

• Develop and maintain operations KPIs and other performance metrics.
• Provide performance analysis and reports to improve operations.
• Calculate incentives based on performance results.
• Prepare reports for operations and non-field teams.
• Produce hourly operations performance reports.

Skills

SQL querying

Data analysis

Spreadsheets

Presentation skills

Performance management

Stakeholder collaboration

Education

Bachelor’s degree in CS/IS or related field

Tools

SQL

Excel

Job description

amIT Global Solutions Sdn Bhd is seeking an Operations Analyst to develop and maintain key performance indicators and metrics for our operations function. You will analyze performance data to drive improvements, calculate incentive results, and deliver comprehensive reports for both field and non-field teams.

The role requires strong SQL querying, data analysis, and presentation skills, with experience in performance management within an e‑commerce warehouse environment.