Operations Analytics & KPI Lead (North Jakarta)

SPX Express; Jakarta Pusat; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

SPX Express in Jakarta is seeking an Operations Data Analyst to develop and maintain KPIs and performance metrics. The role focuses on analyzing performance, providing reports, and calculating incentives based on results to support both field and non-field teams.

The ideal candidate has a Bachelor’s degree with 4+ years in SQL querying, data analysis, and familiar tools, and is willing to be placed in North Jakarta to drive operational improvements.

Qualifications

• Bachelor degree in a related field or equivalent work experience.
• At least 4 years of SQL querying experience.
• Proficient in data analysis tools and spreadsheets.
• Experience in performance management in an e-commerce warehouse environment.
• Strong communication and presentation skills.
• Ability to work with large data sets and manage priorities.

Responsibilities

• Develop and maintain operations KPIs and other performance metrics.
• Provide performance analysis and reporting to stakeholders.
• Calculate incentives based on performance results.
• Generate reports for operations field & non-field teams.
• Prepare hourly operations performance reports.

Skills

SQL querying

Data analysis

Spreadsheets

Presentation software

Stakeholder communication

Analytical thinking

Data visualization

Education

Bachelor degree

Job description

SPX Express in Jakarta is seeking an Operations Data Analyst to develop and maintain KPIs and performance metrics. The role focuses on analyzing performance, providing reports, and calculating incentives based on results to support both field and non-field teams.

The ideal candidate has a Bachelor’s degree with 4+ years in SQL querying, data analysis, and familiar tools, and is willing to be placed in North Jakarta to drive operational improvements.