Operations Manager

Jingdong Development France; Indonesia; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

JINGDONG Property in Indonesia seeks to strengthen its global logistics infrastructure network and enterprise relationships. You will explore customer procurement scenarios, craft comprehensive operation solutions, and participate in full sales processes to drive project success.

The role emphasizes data-driven service optimization, cross-functional collaboration, and long-term customer partnerships in a fast-paced environment.

Responsibilities

• Customer Scenario Exploration and Solution Preparation: deeply explore customer material procurement scenarios, prepare and execute sales operation service solutions, provide comprehensive packaged solutions for large enterprise customers, help business expansion.
• Project Participation and Solution Formulation: participate in the full process of sales projects, assist in business negotiations and solution design, analyze B-end enterprise needs and formulate operation solutions to achieve standardized project management and promote customer output.
• Resource Coordination and Problem Solving: coordinate resources from various company departments to solve problems encountered in customer procurement and ensure smooth project implementation.
• Data Analysis and Service Optimization: regularly analyze customer data, optimize products, improve service quality and satisfaction for major customers, maximize customer value.
• Customer Relationship Maintenance: maintain daily relationships, explore needs, boost sales potential, strengthen customer relations and maintain long-term cooperation.
• Project Operation and Risk Control: design full-process operation solutions for projects, prepare for launch, optimize landing operations, ensure fund risk control, handle payment, account and invoice issues to ensure project receivables.

Job description

Who We Are

JINGDONG Property (JD Property) is JD.com's fast-growing infrastructure investment and asset management platform.

We develop and manage logistics parks, business parks, data centres, and other essential facilities that power JD.com's wider supply-chain ecosystem.

By combining strategic investment with deep insight into merchandise and logistics flows, we support the growth of sectors including e-commerce, retail, manufacturing, and beyond.

Learn more about who we are and what we do: https://jdp.com.cn/about

Our Global Reach

JINGDONG Property is rapidly expanding worldwide, with more than 50 overseas infrastructure projects across eight countries, including Indonesia, Vietnam, Singapore, the UK, the Netherlands, Germany, Japan, and the UAE.

We are building a modern global logistics infrastructure network that strengthens JD.com's international supply-chain ecosystem and supports broader global trade and cooperation.

What We Offer

Joining JD Property means helping build the infrastructure that keeps global commerce moving. You'll take on meaningful challenges, learn from experienced teams, and contribute to projects that shape long-term impact.

With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to grow and thrive in a fast-evolving environment.

About The Team

You’ll be joining the JINGDONG Property team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

• Customer Scenario Exploration and Solution Preparation: Deeply explore customer material procurement scenarios, prepare and execute sales operation service solutions, possess the ability to provide comprehensive packaged solutions for large enterprise customers, help business expansion.
• Project Participation and Solution Formulation: Participate in the full process of sales projects, assist in business negotiations and solution design, undertake analysis of B-end enterprise needs and formulate operation solutions to achieve standardized and process-oriented project management and promote customer output.
• Resource Coordination and Problem Solving: Through online and offline operation strategies, coordinate resources from various company departments to solve problems encountered in customer procurement and ensure smooth project implementation.
• Data Analysis and Service Optimization: Regularly analyze customer data, optimize products, improve service quality and satisfaction for major customers, maximize customer value.
• Customer Relationship Maintenance: Responsible for daily maintenance and deepening of customer relationships, explore customer needs, boost sales potential, strengthen customer relations and maintain long-term cooperation.
• Project Operation and Risk Control: Design full-process operation solutions for projects, prepare for launch, optimize landing operations, ensure fund risk control, handle payment, account and invoice issues to ensure project receivables.

At JINGDONG Property, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.