Customs Operations

Pt Jingdong Industrials Indonesia; Indonesia; Sur place; IDR 250 000 000 - 500 000 000; Plein temps

Résumé du poste

PT Jingdong Industrials Indonesia seeks a senior Customs & Trade Compliance professional to optimize import/export processes, reduce delays with AI-driven workflows, and standardize operations across borders.

You will help build a global customs knowledge base, refine HS code rules, manage risk and emergency response, coordinate with brokers and freight forwarders, and monitor policy changes to keep our international supply chains compliant and resilient.

Qualifications

• Customs Process Optimization & Operation Management: optimize import/export declarations and streamline processes.
• Customs System & Knowledge Development: build global compliance systems and HS code knowledge.
• Risk Prevention & Emergency Response: establish risk management and response plans.
• External Collaboration & Relationship Maintenance: coordinate with customs, brokers, and forwarders.
• Policy Research & Strategy Adjustment: monitor policy changes and adjust procedures for compliance.

Responsabilités

• Customs Process Optimization & Operation Management: optimize import/export declarations, leverage digitalization and AI to enhance efficiency.
• Customs System & Knowledge Development: build a global customs knowledge and compliance digital system, refine import/export standards in SEA, Japan, Korea, Australia.
• Risk Prevention & Emergency Response: establish a customs risk management mechanism, monitor policy changes, assess risks, and develop response plans.
• External Collaboration & Relationship Maintenance: foster relationships with customs, brokers, and freight forwarders; coordinate resources to resolve clearance issues.
• Policy Research & Strategy Adjustment: monitor global customs policy and industry regulation changes, analyze impacts on business, and adjust strategies/procedures.

Description du poste

1. 1. Customs Process Optimization & Operation Management: Analyze import/export declaration pain points, leverage digitalization and AI to enhance efficiency, establish standardized operations, ensure data quality, streamline basic processes, shorten clearance times, and improve link timeliness.
2. 2. Customs System & Knowledge Development: Build a global customs knowledge and compliance digital system, refine import/export standards in Southeast Asia, Japan, Korea, Australia, etc., create a customs knowledge base, clarify HS CODE rules, and provide professional support and standards for operations.
3. 3. Risk Prevention & Emergency Response: Establish a customs risk management mechanism, monitor policy changes, assess risks, and develop response plans; assist in handling emergencies to ensure goods safety, timely delivery, and business continuity.
4. 4. External Collaboration & Relationship Maintenance: Foster relationships with customs, brokers, and freight forwarders; maintain communication, coordinate resources to resolve clearance issues, optimize collaboration, and enhance customs efficiency and service quality.
5. 5. Policy Research & Strategy Adjustment: Monitor global customs policy and industry regulation changes, analyze impacts on business, and adjust strategies/procedures to ensure compliance and mitigate risks.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments

• Joybuy (online retail business in Europe)
• International Logistics
• Cross-border Import Business
• JD Industrials International
• JD Property International

JINGDONG Industrials International

Positioned as a "Trustworthy One-Step Global Supplier for Long-Tail Goods", JD Industrials provides comprehensive end-to-end industrial supply chain solutions to large overseas enterprises, multinational corporations, and Chinese companies expanding internationally. Currently, its international operations continue to grow into Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, Saudi Arabia, and more. Our growth is creating opportunities. Yours could be next.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us. Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.