Operations Intern: Docs, Compliance & Process Improvement

PT HM Sampoerna Tbk.; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 16,740,000 - 35,712,000; Full time

Job summary

PT HM Sampoerna Tbk. invites university students to join our Internship Program in Surabaya, East Java, Indonesia. You will contribute to operational excellence initiatives by strengthening documentation quality, audit readiness, and cross-functional collaboration on a six-month assignment.

You'll review and develop local S&MS documents, align with Global standards, and support stakeholder discussions while gaining hands-on experience in quality management, compliance, and continuous improvement.

Qualifications

• Undergrad student in 7th or 8th semester with GPA ≥ 3.0 (4.0 scale) in law, management, business or related social sciences.
• Familiarity with ISO management systems.
• Proficient in Microsoft Office (Excel, PowerPoint).
• Basic graphic design skills (Canva; Adobe or AutoCAD a plus).
• Knowledge of videography and video editing (Adobe Premiere).
• Strong data analytics, communication and English skills.

Responsibilities

• Review, update, and maintain local S&MS documents and procedures.
• Develop new documentation to address business and operational needs.
• Gather and analyze practices across locations and teams.
• Benchmark documents against materials used in other markets.
• Consolidate findings and align local documents with global standards.
• Support stakeholder discussions, document reviews, and alignment sessions.
• Track project progress and maintain documentation records.

Skills

ISO management systems familiarity

Microsoft Office

Graphic design basics

Video creation/editing

Data analytics

English communication

Education

Undergraduate, 7th/8th semester, GPA ≥ 3.0

Tools

Canva

Adobe

AutoCAD

Microsoft PowerPoint

Job description

PT HM Sampoerna Tbk. invites university students to join our Internship Program in Surabaya, East Java, Indonesia. You will contribute to operational excellence initiatives by strengthening documentation quality, audit readiness, and cross-functional collaboration on a six-month assignment.

You'll review and develop local S&MS documents, align with Global standards, and support stakeholder discussions while gaining hands-on experience in quality management, compliance, and continuous improvement.