Operational Manager (F&B)

Skavana Consumer Partners; Jakarta Selatan; On-site; IDR 420,000,000 - 660,000,000; Full time

Job summary

Skavana Consumer Partners is seeking a highly driven Operations Manager to lead and scale our F&B operations across multiple outlets. You will oversee end-to-end store performance, drive efficiency, manage multi-unit teams, and collaborate with marketing, supply chain, and finance to deliver strong margins and exceptional customer experiences.

The role requires a builder mindset, ownership, and the ability to perform under pressure in a fast-paced environment.

Qualifications

• Minimum 8 years of experience in F&B operations.
• Proven track record in managing multi-outlet operations.
• Strong leadership and team management skills.
• Hands-on, detail-oriented, and execution-driven.
• Experience in fast-paced, high-standard F&B environments (QSR / healthy concepts / premium casual dining).
• Strong understanding of SOPs, P&L, and operational metrics.

Responsibilities

• Oversee end-to-end outlet operations, including daily execution, SOP compliance, and service quality.
• Drive operational efficiency, cost control, and margin improvement.
• Lead, train, and manage multi-unit teams.
• Ensure excellence in store execution and customer experience.
• Collaborate with cross-functional teams (marketing, supply chain, finance).
• Monitor KPIs and implement data-driven improvements.

Skills

Leadership

Multi-unit operations

P&L understanding

Data-driven decisions

Process improvement

Job description

Skavana Consumer Partners is a consumer-focused investment and operating company that builds and grows exceptional brands across the food & beverage, retail, and consumer sectors. We partner with visionary founders to create businesses that deliver meaningful experiences, sustainable growth, and long-term value.

At Skavana, we believe great companies are built by great people. We are committed to fostering a collaborative, entrepreneurial, and high-performance culture where talented individuals can grow, innovate, and make a lasting impact.

The position:

One of Skavana's portofolio brands is seeking a highly driven Operations Manager to lead and scale our F7B operations. We are building a high-performance organization and need someone who can execute with speed, ensure consistency, and drive profitability across multiple outlets.

Key Responsibilities:

Oversee end-to-end outlet operations, including daily execution, SOP compliance, and service quality.

Drive operational efficiency, cost control, and margin improvement.

Lead, train, and manage multi-unit teams.

Ensure Exellence in store execution and customer experience

Collaborate with cross-functional teams (marketing, supply chain, finance)

Monitor KPIs and implement data-driven improvements.

Requirements:

Minimum 8 years of experience in F&B operations.

Proven track record in managing multi-outlet operations.

Strong leadership and team management skills.

Hands-on, detail-oriented, and execution-driven.

Experience in fast-paced, high-standard F&B environments (QSR / healthy concepts / premium casual dining).

Strong understanding of SOPs, P&L, and operational metrics.

What We're Looking For:

A builder mindset, not just maintaining, but improving and scalling operations.

High ownership and accountability.

Ability to perform under pressure and deliver consistent results.

Passion for operational excellence and customer experience.

What can I earn as an Operations Manager