Operation Staff Logistics Surabaya

Meratus Group; Indonesia; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Meratus Group is seeking an experienced Operation Staff to oversee sea freight logistics, manage cargo from origin to destination, and supervise the operations team in Surabaya. The role focuses on coordinating with stakeholders, optimizing processes, and resolving issues to ensure timely shipments.

The ideal candidate has a Bachelor's degree in a related field and 3–5 years of sea freight experience, with strong leadership and compliance knowledge.

Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or related field.
• 3–5 years of experience in sea freight logistics is preferred.
• Demonstrated operational leadership in sea freight activities.

Responsibilities

• Oversee daily sea freight activities including cargo handling, loading, unloading, and storage.
• Lead and mentor the sea freight operations team, provide training and evaluations.
• Implement best practices to improve efficiency and effectiveness.
• Address delays, documentation errors, and cargo handling issues; escalate when needed.
• Coordinate with internal departments and external partners for seamless operations.
• Ensure compliance with local and international sea freight regulations and standards.
• Prepare and analyze operational performance reports and provide insights.

Skills

Sea freight operations

Team leadership

Process improvement

Stakeholder coordination

Analytical thinking

Education

Bachelor's Degree in Logistics, Supply Chain Management, Business Administration

Tools

Logistics software

TMS

Job description

About The Job Operation Staff Logistics Surabaya

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Job Overview

We are seeking a dedicated and experienced Operation Staff to oversee and manage our sea freight logistics operations. The ideal candidate will ensure the smooth handling of cargo from origin to destination, supervise the operations team, coordinate with stakeholders, optimize processes, and resolve operational issues to guarantee timely and accurate shipment delivery.

Key Responsibilities

• Operational Management: Oversee daily sea freight activities, including cargo handling, loading, unloading, and storage, ensuring adherence to safety standards and damage prevention.
• Team Leadership: Lead and mentor the sea freight operations team, provide training, conduct performance evaluations, and promote a high standard of productivity and compliance.
• Process Improvement: Implement best practices and continuous improvement initiatives to increase operational efficiency and effectiveness.
• Issue Resolution: Address and resolve operational challenges such as shipment delays, documentation errors, and cargo handling issues; elevate complex problems to the Operation Coordinator or Branch Manager when necessary.
• Stakeholder Coordination: Collaborate closely with internal departments (logistics, warehousing, customer service, documentation) and external partners (shipping lines, freight forwarders, trucking companies, depots, customs authorities) to ensure seamless communication and operations.
• Regulatory Compliance: Ensure all sea freight operations comply with local, international, and company regulations, including safety and environmental standards.
• Reporting: Prepare and analyze operational performance reports, track key metrics, and provide actionable insights and recommendations to management.

Qualifications

• Bachelors Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Preferably 3-5 years of experience in sea freight logistics
• Proven operational leadership skills in managing sea freight activities effectively.
• Proficiency with logistics management systems and operational software.
• Strong analytical skills with the ability to interpret data and drive improvements.
• In-depth knowledge of international sea freight regulations, tariffs, and trade agreements.
• Familiarity with best practices in sea freight operations and compliance standards.

Meratus is committed to ethical hiring practices. Please note that our recruitment process is free of charge. We do not request any payment from candidates at any stage of the recruitment process. Beware of fraudulent job offers in our name. For more information about this vacancy or the company, feel free to visit our official website at https://www.meratus.com/.