On-Site Network Engineer: SD-WAN & Firewall Ops (Jakarta)

Lintasarta; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Lintasarta is seeking an L1 Network Engineer to support on-site at a Jakarta customer in the Financial/Government sector. The role emphasizes network monitoring, incident handling, escalation coordination, and meeting SLA targets.

Candidates should have at least 1 year of experience and a Diploma or Bachelor’s degree in IT/IS/Telecommunications/CS, with knowledge of SD-WAN, routing, switching, and firewall technologies.

Qualifications

• Diploma or Bachelor’s degree in IT/IS/Telecommunications/Electrical/CS or related fields.
• Minimum 1 year of experience as a Network Engineer or Network Support Engineer.
• Understanding of Network Infrastructure, SD-WAN, Routing & Switching, Firewall technologies.
• Strong troubleshooting and analytical skills.
• Good communication and coordination abilities.
• Willing to be placed at Lintasarta customers in Jakarta; PKWT contract.

Responsibilities

• Provide network monitoring, incident handling, escalation coordination, and SLA compliance.
• Perform first-level troubleshooting and incident handling based on procedures.
• Coordinate incident escalations with L2 support teams (MSI/Datacom).
• Prepare and maintain incident reports and operational documentation.
• Standby/on-call support and coordination with customers for troubleshooting.

Skills

Network infrastructure

SD-WAN

Routing & Switching

Firewall technologies

Troubleshooting

Communication

Escalation handling

Education

Diploma (D3) or Bachelor’s (S1) in IT/IS/Telecommunications/Electrical/CS

Job description

Lintasarta is seeking an L1 Network Engineer to support on-site at a Jakarta customer in the Financial/Government sector. The role emphasizes network monitoring, incident handling, escalation coordination, and meeting SLA targets.

Candidates should have at least 1 year of experience and a Diploma or Bachelor’s degree in IT/IS/Telecommunications/CS, with knowledge of SD-WAN, routing, switching, and firewall technologies.