Omnichannel Sales Operations Lead

Pengiklan Anonim

Tangerang

On-site

IDR 240,000,000 - 420,000,000

Full time

12 days ago
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Pengiklan Anonim is seeking a results-oriented Omnichannel Operations Manager to lead daily sales across retail stores and online platforms in Indonesia. You will balance stock, drive performance analytics, and ensure seamless order fulfilment while coordinating with store, e‑commerce, and logistics teams.

Ideal candidates bring 3–5 years of experience across multi-channel retail environments, strong inventory systems knowledge, and proven leadership.

Qualifications

  • Bachelor's degree or equivalent practical experience in business/retail.
  • 3-5 years of experience in retail operations, sales management, or omnichannel environments.
  • Strong knowledge of inventory management systems and POS systems.
  • Excellent analytical and problem-solving skills with data-driven decision making.
  • Proven leadership ability with experience training and guiding teams.
  • Experience with e-commerce platforms is a plus.
  • Fluent in Indonesian and English preferred.

Responsibilities

  • Oversee daily sales operations across physical and digital channels.
  • Manage inventory allocation, stock distribution, and replenishment.
  • Monitor and analyse sales performance across channels; implement corrective actions.
  • Coordinate with store, e-commerce, and logistics teams for timely order fulfilment.
  • Develop and implement SOPs for omnichannel sales processes.
  • Train and mentor staff on systems, processes, and customer service.
  • Manage customer orders, returns, and post-sales support across channels.
  • Collaborate with marketing to align promotions with operations.
  • Prepare regular operational reports for senior management.

Skills

Omnichannel ops
Inventory management
Data analysis
Team leadership
SOP development

Education

Bachelor's in Business / Retail Management

Tools

POS systems
Retail management software
MS Excel

Job description

Pengiklan Anonim is seeking a results-oriented Omnichannel Operations Manager to lead daily sales across retail stores and online platforms in Indonesia. You will balance stock, drive performance analytics, and ensure seamless order fulfilment while coordinating with store, e‑commerce, and logistics teams.

Ideal candidates bring 3–5 years of experience across multi-channel retail environments, strong inventory systems knowledge, and proven leadership.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Ecommerce Operations Lead — Fulfillment & Analytics
Ecommerce Operations Lead — Fulfillment & Analytics

Pengiklan Anonim • Tangerang Selatan

On-site
IDR 133,920,000 - 267,840,000
Ecommerce Team Lead: Drive Online Sales & Growth
Ecommerce Team Lead: Drive Online Sales & Growth

Pengiklan Anonim • Tangerang

On-site
IDR 144,000,000 - 240,000,000
Competitive benefits package
OMNICHANNEL SALES OPERATIONAL MANAGER
OMNICHANNEL SALES OPERATIONAL MANAGER

Pengiklan Anonim • Tangerang

On-site
IDR 240,000,000 - 420,000,000
Assistant Omnichannel Marketing Manager
Assistant Omnichannel Marketing Manager

Pengiklan Anonim • Provinsi Bali

On-site
IDR 120,000,000 - 180,000,000
Retail Operations Leader - Omnichannel & Service Excellence
Retail Operations Leader - Omnichannel & Service Excellence

Pengiklan Anonim • Kota Bandung

On-site
IDR 223,200,000 - 334,800,000
Online Sales Lead: Live, Marketplace & Growth
Online Sales Lead: Live, Marketplace & Growth

Pengiklan Anonim • Jakarta Utara

On-site
IDR 120,000,000 - 240,000,000
Retail Operations Manager – Multi-Store Leader
Retail Operations Manager – Multi-Store Leader

Pengiklan Anonim • Provinsi Bali

On-site
IDR 100,000,000 - 150,000,000
E-commerce & Operations Lead: Build & Scale Online Store
E-commerce & Operations Lead: Build & Scale Online Store

Pengiklan Anonim • Jakarta Timur

On-site
IDR 180,000,000 - 300,000,000
Senior E‑Commerce Growth Lead (Shopify & Marketplaces)
Senior E‑Commerce Growth Lead (Shopify & Marketplaces)

Pengiklan Anonim • Provinsi Bali

On-site
IDR 1,064,774,000 - 1,597,161,000
Retail Operations Director - Regional Leadership & Growth
Retail Operations Director - Regional Leadership & Growth

Pengiklan Anonim • Bekasi

On-site
IDR 900,000,000 - 1,300,000,000