Office Operations & Facilities Manager - Multi-Location

Cermati Fintech Group; Jakarta Barat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Cermati Fintech Group seeks an experienced Office Management Lead in Jakarta to supervise the Office Management team, including travel desk, Office Boys, and Security, ensuring a safe, efficient, and comfortable workplace.

You will coach and develop staff, manage budgets and leases, oversee facilities at multiple locations, implement SOPs, and support audits (OJK, ISO) with strong cross‑department collaboration. Strong leadership and a compliance mindset are essential.

Qualifications

• Bachelor’s degree (S1) in any major; preferably in Management, Engineering, or related fields.
• Diploma (D3) may be considered with more than 5 years of relevant experience.
• Minimum 5 years of experience in General Affairs.
• At least 3 years of experience leading teams and managing multiple office locations is an advantage.
• Good understanding of Occupational Health and Safety (OHS/HSE) principles and standards.
• Proficient in managing office facilities and infrastructure (building, cleanliness, office equipment).
• Skilled in budget management, petty cash handling, and internal financial reporting.
• Knowledgeable in property leasing processes, including review and administration of lease agreement documents.
• Able to develop and update SOPs and prepare systematic periodic reports.
• Strong leadership and team management skills, including coaching, mentoring, and performance evaluation.
• Excellent communication and coordination skills, both cross-department and with external parties (vendors, landlords, auditors).
• Able to work under pressure and resolve issues quickly and effectively.
• Detail-oriented in documentation and filing.

Responsibilities

• Oversee and manage the daily operations of the Office Management (OM) team, including office and travel desk operations, Office Boys, and Security personnel.
• Conduct performance evaluations, provide coaching or mentoring, and plan capability development for all team members.
• Manage all aspects of Office Management across assigned locations (Operations Office and Out Region Office), ensuring a safe, comfortable, and productive work environment in accordance with HSE standards.
• Manage day-to-day office operations, ensuring all facilities and equipment are clean, well-maintained, and in proper working condition.
• Analyze and improve office efficiency by planning and implementing supporting systems, layouts, and procedures.
• Support the procurement and distribution of office supplies and equipment needed for daily operations.
• Take full responsibility for office space requirements, including sourcing and reviewing potential locations and submitting proposals for office improvements.
• Review and ensure the completeness and timely processing of office lease agreements.
• Oversee and manage the team’s financial activities, including the proper use of petty cash and cash advances.
• Develop and update SOPs, and prepare regular reports related to office conditions and budget utilization.
• Support the Internal Audit team in fulfilling OJK, ISO, and other audit requirements.

Skills

Leadership

Budgeting

Facilities management

OHS/HSE knowledge

Vendor coordination

Communication

Documentation

Education

Bachelor’s degree in Management/Engineering

Diploma (D3) with 5+ years experience

Job description

Cermati Fintech Group seeks an experienced Office Management Lead in Jakarta to supervise the Office Management team, including travel desk, Office Boys, and Security, ensuring a safe, efficient, and comfortable workplace.

You will coach and develop staff, manage budgets and leases, oversee facilities at multiple locations, implement SOPs, and support audits (OJK, ISO) with strong cross‑department collaboration. Strong leadership and a compliance mindset are essential.