Facilities & Workplace Services Lead

Sun Life Financial; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Sun Life Financial in Jakarta is seeking a senior Facilities Manager to lead workplace services, governance, and vendor management in our bustling Jakarta office.

You will oversee asset lifecycle, financial administration, security and business continuity, coordinating with regional teams and external partners to ensure compliant, efficient operations.

This role demands leadership, strategic thinking and a strong service mindset to support business priorities and employee experience.

Qualifications

• Bachelor's degree in Engineering, Business Administration, Management, Facility Management, Finance, or a related discipline
• Professional certifications in Facility Management, Business Continuity Management, Project Management, or Workplace Management are an advantage.
• Minimum 8–10 years of relevant experience.
• Minimum 3–5 years in a managerial or supervisory capacity.
• Experience in financial services, insurance, banking, or multinational environments preferred.

Responsibilities

• Ensure efficient delivery of workplace support services and manage vendor relationships, contracts and SLAs.
• Lead governance of fixed assets, lifecycle, inventory, verification, movement and disposal.
• Manage FM-related Accounts Payable, budgeting, forecasting and cost-control initiatives.
• Oversee physical security controls, access, visitor management and CCTV governance.
• Coordinate Business Continuity Management activities and records management compliance.

Skills

Leadership

Vendor management

Asset management

Financial administration

Governance & compliance

Communication

Education

Bachelor's degree in Engineering, Business Administration, Management, Facility Management, Finance, or a related discipline

Professional certifications in Facility Management, Business Continuity Management, Project Management, or Workplace Management

Job description

Sun Life Financial in Jakarta is seeking a senior Facilities Manager to lead workplace services, governance, and vendor management in our bustling Jakarta office.

You will oversee asset lifecycle, financial administration, security and business continuity, coordinating with regional teams and external partners to ensure compliant, efficient operations.

This role demands leadership, strategic thinking and a strong service mindset to support business priorities and employee experience.