Senior Facilities Management Lead (Jakarta)

Cushman & Wakefield; Jakarta Pusat; On-site; IDR 400,000,000 - 700,000,000; Full time

Job summary

Cushman & Wakefield in Jakarta is seeking a Senior Facilities Management Lead to oversee the delivery and continuous improvement of IFM services across a complex corporate portfolio in Indonesia. You will provide operational leadership across facilities, engineering, workplace services, vendor management, financial performance, and governance, building trusted relationships with senior stakeholders.

You will develop high‑performing teams, lead governance and risk management, manage budgets and

Qualifications

• 7–10 years progressive Facilities Management experience.
• Experience leading across complex corporate facilities or multi-site operations.
• Leadership experience in an outsourced FM environment is advantageous.
• Strong financial and commercial acumen with vendor management experience.
• Excellent communication and stakeholder management in a multinational setting.

Responsibilities

• Provide leadership across FM operations in Indonesia, ensuring delivery of engineering, maintenance, workplace services, life safety, and site services.
• Build relationships with senior client stakeholders, internal partners, landlords and service providers; act as escalation point for operational matters.
• Drive performance by managing budgets, forecasts, expenditures, contracts, procurement, vendor performance, KPIs and SLAs; identify cost efficiencies.
• Lead governance, compliance, risk management, business continuity and operational improvement across the portfolio.
• Coach and develop FM teams and partners, promoting safety, accountability and continuous improvement.

Skills

Bahasa Indonesia

English

Leadership

Communication

Vendor management

Education

Bachelor's degree in related field

Job description

Job Title

Senior Facilities Management Lead (Jakarta)

Job Description Summary

Lead the delivery and continuous improvement of Integrated Facilities Management (IFM) services across a complex corporate portfolio in Indonesia. This role provides operational leadership across facilities, engineering, workplace services, vendor management, financial performance, and governance while building trusted relationships with senior stakeholders and developing high‑performing operational teams.

Job Description

About the Role

• Provide leadership and oversight across Facilities Management operations in Indonesia, ensuring consistent delivery of engineering, maintenance, workplace, life safety, and site services in accordance with contractual requirements, service levels, and operational standards.
• Build trusted relationships with senior client stakeholders, internal business partners, landlords, and service providers, acting as a key escalation point for operational matters while proactively identifying solutions that enhance service delivery and workplace experience.
• Drive operational and commercial performance through effective management of budgets, forecasts, expenditure, contracts, procurement, vendor performance, KPIs and SLAs, while identifying opportunities to improve efficiency and optimize costs.
• Lead governance, compliance, risk management, business continuity, and operational improvement initiatives, ensuring appropriate processes, documentation, reporting, and controls are consistently maintained across the portfolio.
• Lead, coach, and develop Facilities Management teams and service partners, fostering a culture of accountability, collaboration, safety, and continuous improvement while supporting broader business and operational priorities.

About You

• Bachelor's degree in Facilities Management, Engineering, Corporate Real Estate, Property Management, Business Administration, or a related discipline; relevant professional FM or engineering qualifications would be advantageous.
• Minimum 7–10 years of progressive Facilities Management experience, with demonstrated responsibility for complex corporate facilities, multi‑site operations, or integrated FM portfolios; previous leadership experience within an outsourced FM environment is highly advantageous.
• Strong operational and technical understanding across building services, engineering, workplace operations, vendor management, contracts, compliance, risk, and business continuity, complemented by sound financial and commercial acumen.
• Proven ability to build credibility with senior stakeholders, lead operational teams and service partners, navigate complex issues, and translate business requirements into practical and effective facilities solutions.
• Excellent communication and leadership skills in Bahasa Indonesia and English, with a proactive, solutions‑oriented approach and the capability to operate effectively within a complex multinational environment.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work‑life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”