Office Management Supervisor

Cermati Fintech Group; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Cermati Fintech Group is seeking an experienced General Affairs and Office Manager to oversee our out-region offices, facilities, and vendor relationships. You will manage leases, relocations, travel arrangements, and security while ensuring a safe and productive work environment.

You will supervise Office Boys and Security staff, handle petty cash, and support audits with a proactive, detail-oriented approach. Strong coordination with landlords, agencies, and internal teams is essential.

Qualifications

• Bachelor's degree in Management, Business Administration, or related field.
• 2-3 years in General Affairs, Office Management, or branch office management.
• Experience supervising staff and coordinating with landlords, agencies, and vendors.
• Experience handling domestic and international business travel arrangements.

Responsibilities

• Oversee office management within assigned scope (out-region offices).
• Identify potential buildings or coworking spaces in out-region areas.
• Review lease agreements for out-region offices (shop-house and coworking).
• Manage office relocations or branch closures.
• Handle and approve business travel requests per policies.
• Manage travel vendors and relationships with agencies or applications.
• Develop and update travel SOPs (reimbursement, safety, reporting).
• Supervise Office Boys and Security staff in out-region offices.
• Manage petty cash and cash advances usage.
• Support Internal Audit during OJK, ISO, and other audits.

Skills

Office management

Travel administration

Vendor management

Supervisory leadership

Communication skills

Budget & petty cash

Audit support

Remote supervision

Education

Bachelor's degree (Management / Business Administration)

Tools

Travel management software

Job description

Job Description

• Oversee office management within assigned scope (out-region offices), including providing facilities and infrastructure to ensure a safe, secure, and productive work environment.
• Identify potential buildings or coworking spaces in out-region areas.
• Review lease agreements for out-region offices, including both shop-house (ruko) and coworking spaces.
• Manage office relocations or branch closures efficiently when required.
• Handle and approve business travel requests (tickets, accommodation, visa, local transportation) in accordance with company travel policies.
• Manage travel vendors and maintain relationships with travel agencies or travel management applications.
• Develop and update travel SOPs, including reimbursement, travel safety, and reporting procedures.
• Supervise Office Boys and Security staff in out-region offices.
• Manage and be accountable for the use of petty cash and cash advances.
• Support the Internal Audit team during OJK, ISO, and other audit processes

Qualifications

• Bachelors' degree in any field, preferably in Management, Business Administration, or related areas.
• 2-3 years of work experience in General Affairs, Office Management, Travel Administration, branch office management (multi-site), vendor management, or petty cash handling.
• At least 1 year of experience in a supervisory or leadership role.
• Experience in managing branch or out-region offices is a strong advantage.
• Strong communication and coordination skills, especially with external parties (landlords, agencies, vendors) and branch teams.
• Ability to remotely supervise support staff such as Office Boys and Security.
• Detail-oriented in managing petty cash and cash advance administration.
• Experience in handling domestic and international business travel arrangements (tickets, accommodation, local transportation, and visa when required).
• Ability to manage travel vendors/agencies, including performance evaluation and negotiation.
• Proactive, detail-oriented, and highly initiative in resolving operational issues.