Regional Office Operations & Travel Lead

Cermati.com; Pluit; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Cermati.com is seeking an experienced General Affairs/Office Manager to oversee facilities for out-region offices in Indonesia, ensuring safe, productive work environments and smooth relocations.

You will coordinate with landlords, vendors, and branch teams; manage petty cash and travel arrangements; and support audits such as OJK and ISO. This role requires leadership and strong communication.

Qualifications

• Bachelor's degree in any field, preferably in Management, Business Administration, or related areas.
• 2-3 years of work experience in General Affairs, Office Management, Travel Administration, branch office management (multi-site), vendor management, or petty cash handling.
• At least 1 year of supervisory or leadership experience.
• Experience in managing branch or out-region offices is a strong advantage.
• Strong communication and coordination skills, especially with external parties (landlords, agencies, vendors) and branch teams.
• Ability to remotely supervise support staff such as Office Boys and Security.
• Detail-oriented in managing petty cash and cash advance administration.
• Experience in handling domestic and international business travel arrangements (tickets, accommodation, local transportation, and visa when required).
• Ability to manage travel vendors/agencies, including performance evaluation and negotiation.
• Proactive, detail-oriented, and highly initiative in resolving operational issues.

Responsibilities

• Oversee office management within assigned scope (out-region offices), including facilities and infrastructure for a safe, secure, and productive work environment.
• Identify potential buildings or coworking spaces in out-region areas.
• Review lease agreements for out-region offices, including shop-house (ruko) and coworking spaces.
• Manage office relocations or branch closures efficiently when required.
• Handle and approve business travel requests (tickets, accommodation, visa, local transportation) in accordance with company travel policies.
• Manage travel vendors and maintain relationships with travel agencies or travel management applications.
• Develop and update travel SOPs, including reimbursement, travel safety, and reporting procedures.
• Supervise Office Boys and Security staff in out-region offices.
• Manage and be accountable for the use of petty cash and cash advances.
• Support the Internal Audit team during OJK, ISO, and other audit processes

Skills

General Affairs

Office Management

Travel Administration

Branch Office Management

Vendor Management

Petty Cash Handling

Leadership

Communication

Education

Bachelor's degree

Tools

Travel management apps

Job description

Cermati.com is seeking an experienced General Affairs/Office Manager to oversee facilities for out-region offices in Indonesia, ensuring safe, productive work environments and smooth relocations.

You will coordinate with landlords, vendors, and branch teams; manage petty cash and travel arrangements; and support audits such as OJK and ISO. This role requires leadership and strong communication.