NPL Collections Lead – East Java & Kalimantan

United Overseas Bank Limited; Kota Semarang; On-site; IDR 200,000,000 - 360,000,000; Full time

Job summary

UOB Indonesia is seeking a Collections Dunning specialist to manage a 90 DPD credit card delinquency portfolio. You will lead the dunning process, coordinate with field collectors, and ensure adherence to SOPs to minimize losses and achieve collection KPIs.

Responsibilities include monitoring 90 DPD accounts via calls and written communication, preparing periodic reports, and supporting the regional NPL reduction efforts across East Java and Kalimantan.

Job description

UOB Indonesia is seeking a Collections Dunning specialist to manage a 90 DPD credit card delinquency portfolio. You will lead the dunning process, coordinate with field collectors, and ensure adherence to SOPs to minimize losses and achieve collection KPIs.

Responsibilities include monitoring 90 DPD accounts via calls and written communication, preparing periodic reports, and supporting the regional NPL reduction efforts across East Java and Kalimantan.